Desirea Jackson
Desirea Jackson at BMW of Silver Spring

Desirea Jackson

Client Advisor

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

Contact Me
5.0
331 Reviews

Hi nice to meet you. I have been at Bmw since 2017! Time really flies. I love meeting new people and getting to know my clients. I am very motivated, patient, and love finding the perfect car that fits each individual. I don't believe in pressuring my customers. Once we find the perfect car, everything else is easy. I want you to be happy with your decision, I'm just here to assist you. I am best known for my big smile! You can reach me at 202-735-4922 or ruschelljackson@mileone.com

Dealership Experience

8 yrs, 8 mos

Industry Experience

11 yrs, 6 mos

5.0

331 Reviews

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331 Reviews of Desirea Jackson

March 25, 2026

Dealership Rating
Employee Rating

Wonderful experience, quick to respond, made the process easy and listened to my request effectively More

by djo17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

March 23, 2026

Dealership Rating
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Great dealership- we’ve purchased two cars from the group, all very easy. The showroom and staff are welcoming. Highly recommend!!! More

by Beth L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeim Imaniyan

Mar 26, 2026

BMW of Silver Spring responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

March 07, 2026

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Employee Rating

Desirae was an amazing sales associate to work with - well-informed and efficient. We have utmost confidence in the purchase and would absolutely return to MileOne to work with her again. More

by e.p.lenoach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naeim Imaniyan, Mike Lewis , No name but very welcoming person at front desk

Mar 10, 2026

BMW of Silver Spring responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

March 07, 2026

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Dealership is very responsive, informative and knowledgeable. Experiences has always been good and Edwin in particular beats expectations! More

by Ngongemma48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Melendez

Mar 10, 2026

BMW of Silver Spring responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 07, 2026

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Employee Rating

Desirae and her entire team are fantastic. This is our 5th BMW and by far the most streamlined process. Lots of car options and we never felt rushed through making a choice. Thank you to the More

by danielgomez05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Lovo, Bridgette Holliday

Mar 10, 2026

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 06, 2026

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Employee Rating

Desirae was great from day one. I had a lot of issues with Ben in financing and she was there to the rescue every time I needed to get the process moving. She was pleasant to work w More

by Z51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 16, 2026

BMW of Silver Spring responded

Z51, Thank you for taking the time to share your feedback. We're so glad to hear that Desirae provided such great support and stayed on top of things throughout your experience. Her dedication to helping our customers and following through every step of the way is exactly what we strive for. We’re sorry to hear that parts of the process have been more difficult and taken longer than expected, and we truly appreciate your patience while everything is being finalized. Your feedback is important to us, and we’ll be sure to share both your kind words for Desirae and your concerns about the process with our team so we can continue to improve. If you require additional assistance, please feel free to reach out to out General Manager, Steve Sarecky. He can be reached directly at 301.679.4375 or steve.sarecky@mileone.com. Thank you.

March 03, 2026

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I had a very good experience at this dealership. Everyone was friendly and professional. They took their time answering my questions along with working with me on pricing/payment. More

by lbortz55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bridgette Holliday

Mar 05, 2026

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2026

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Desirea was a delight to work with. She was very knowledgeable and helpful. We very much appreciated her low-key, no pressure approach. She gave us a lot of time and attention and wa More

by JR&JB
Recommend Dealer
Yes
Mar 03, 2026

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 24, 2026

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Employee Rating

The process was very easy and efficient. Desirea was knowledgeable about the process and the car features. Will definitely work with her on future purchases. More

by rbrtejo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Stith

Feb 27, 2026

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2026

Dealership Rating
Employee Rating

Our sales and service processes were very easy. I mean that as a high compliment. We brought our "original" car in for service, and our Client Advisor Delfin Green took great care of us. When we More

by CHRMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Delfin Green, Naeim Imaniyan

Feb 26, 2026

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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