Desirea Jackson

We thought Ms Jackson was excellent during our experience in purchasing the 2024 BMW X1, the car we were interested in and the reason why we came to BMW of Silver Spring. Ms Jackson was polite and very profe in purchasing the 2024 BMW X1, the car we were interested in and the reason why we came to BMW of Silver Spring. Ms Jackson was polite and very professional. Ms. Jackson was very knowledgeable about the car and its features. Ms. Jackson was not pushy at all, something we REALLY appreciate. Ms. Jackson kept the volume of our conversations to a respectable level, without out others hearing it, another major plus. It was an overall wonderful experience, which led to us purchasing the car. More

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She was the best salesperson I could ask for; I would highly recommend Desirea to anyone! highly recommend Desirea to anyone! More

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I contacted BMW of Silver Spring hoping for a no-haggle no-pressure experience, and received exactly that. I was able to get exactly the vehicle I wanted and they kept in touch every step of the way. no-pressure experience, and received exactly that. I was able to get exactly the vehicle I wanted and they kept in touch every step of the way. More

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Best service, best sell person , helpful, and exellent communication. Ms Jackson was impresive. This was my second time with her. communication. Ms Jackson was impresive. This was my second time with her. More

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great experience, pleasure buying there enjoyed a quick experience buying a car but no snacks offered , unlike Rockville BMW experience buying a car but no snacks offered , unlike Rockville BMW More

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The employees were very friendly and welcoming. Desirea and Ricky were very knowledgeable about cars. Desirea gave me a tutorial on all the features and functions of the car to include setting up t Desirea and Ricky were very knowledgeable about cars. Desirea gave me a tutorial on all the features and functions of the car to include setting up the BMW app on my iPhone. I was impressed with the ease of buying a car at this dealership and would highly recommend them to anyone looking to buy a car. More

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Exceeded my expectations in doing business with BMW silver spring. Their professional and knowledgeable staffs make your experience above the rest! silver spring. Their professional and knowledgeable staffs make your experience above the rest! More

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Desirea was helpful, friendly, and knowledgeable. She was very responsive and answered all of my questions and concerns. She is personable and easy to talk to. I appreciated her help with this purcha She was very responsive and answered all of my questions and concerns. She is personable and easy to talk to. I appreciated her help with this purchase! More

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The XM Label marks my sixth BMW, with four of those six cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowled cars purchased from BMW of Silver Spring. This is also the second vehicle I’ve bought from Desirea, who is incredibly welcoming, patient, and knowledgeable. If she doesn’t have an immediate answer, she always knows exactly who to consult to get the information I need. Overall I’ll give Desirea 10/10 Over the past 15 years, I’ve visited numerous BMW dealerships, but none have matched the exceptional customer service provided by BMW of Silver Spring. Also, my service advisor, Brandi, is truly exceptional. More

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BMW of Silver Spring knows how to get business done! Sales Executive Desirea Jackson and Finance Manager Pedro Delgado form a powerful "Dynamic Duo" with extensive product knowledge and business know-h Sales Executive Desirea Jackson and Finance Manager Pedro Delgado form a powerful "Dynamic Duo" with extensive product knowledge and business know-how essentially unmatched in the car dealership business from what I have seen over the past several decades. They are very good at making things happen that the Customer wants to happen. More

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