Desiree Merola | Page 2

Excellent customer service. Fawad was really helpful, created a friendly environment and made the process smooth and easy. I absolutely recommend. Fawad was really helpful, created a friendly environment and made the process smooth and easy. I absolutely recommend. More

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Excellent service, I definitely recommend them because they are very efficient and friendly, very good experience. they are very efficient and friendly, very good experience. More

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I was met with excellent and efficient service. The people were friendly and made the process as pain-free as possible. The people were friendly and made the process as pain-free as possible. More

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5 ⭐️ for the excellent service BoB Eric Desiee and Majeel they are an asset to Imperial Car definitely going to recommend them to my family and friends. They where professional and efficient answering all they are an asset to Imperial Car definitely going to recommend them to my family and friends. They where professional and efficient answering all my questions and making the experiences relaxing for me. Thank you again Kellyann More

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Nice dealership , five star , I don’t have any problems buying my car . Friendly peoples buying my car . Friendly peoples More

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Everyone was very easy to deal with, no back and forth or waiting a long time for anything! Majed was a great salesman! waiting a long time for anything! Majed was a great salesman! More

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Was incredibly helpful, informative, and patient with me as a first time buyer. Will definitely recommend him and Diane, she and Fawad took an extra 30 past closing to secure my car for me as a first time buyer. Will definitely recommend him and Diane, she and Fawad took an extra 30 past closing to secure my car for me More

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Fawad was attentive and listened to my needs-then provided me with a great vehicle provided me with a great vehicle More

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I've had many issues with this dealership in the past while leasing my car and many in the sales and service departments treated me like a "dumb female". My registration was messed up and never fixed my while leasing my car and many in the sales and service departments treated me like a "dumb female". My registration was messed up and never fixed my this dealership. However it is close to where I live so I come here for service. They FINALLY hired someone with customer service skills who is attentive and knows how to communicate and her name is SOAMY MORALES! She was incredible and washed out the bad taste this dealership has given me in the past. While I will never go back to the sales department, I think I will only ever deal with Soamy going forward. Thank you for taking such great care of me and my car. She gets 5 stars but deserves waaaay more. More

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Fast, not pushy, and did a great job of trying to stay in our budget. Awesome! our budget. Awesome! More

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