Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 10

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

July 22, 2024

Dealership Rating
Employee Rating

The dealership made the purchase process easy and relaxing. Desmond worked hard to find the Bronco Sport in the right color, options and price that we wanted. He worked with the sales manager to loca More

by satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Kevin Kneebusch

Jul 22, 2024

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 17, 2024

Dealership Rating
Employee Rating

Tony makes buying a car so easy! Definitely would recommend going through him. Fast and straight forward process. More

by Jzuppe0910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Sean Pangburn

Jul 18, 2024

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful feedback!

Jul 19, 2024

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Ford Norton. We're happy we could meet your expectations! We hope to see you soon!

July 08, 2024

Dealership Rating
Employee Rating

Jack Leonhard was our sales person. He stayed in communication with us and was very helpful and upfront with everything we needed to do. The rest of the dealership was also very frie More

by Cspooner58Spoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

May 21, 2024

Dealership Rating
Employee Rating

The dealership has a very friendly, helpful staff. Desmond did a great job assisting me with finding the right vehicle for my needs. More

by Sean King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

May 24, 2024

Ken Ganley Ford Norton responded

Hello Sean, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2024

Dealership Rating
Employee Rating

The staff was very friendly and attentive. They were also knowledgeable and informative throughout the process. I was also greatly pleased with the cleanliness of the vehicle. 10/10, I highly More

by jarek.carpenter
Recommend Dealer
Yes
May 06, 2024

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

Dealership Rating
Employee Rating

Desmond (Des) is THE BEST! ! Good and caring people make or break the vehicle purchasing and ownership experience. Des is that person. He's is extremely dedicated to his custo More

by Barth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

May 04, 2024

Ken Ganley Ford Norton responded

Barth, Thank you for your business and this review. We're happy to hear Desmond and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 09, 2024

Dealership Rating
Employee Rating

Austin was very good at getting everything done and very professional and productive. Very happy yay More

by keithkirkman33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe, Gavin Barnes, Jack Leonhard , Scott Bomgardner, Adam Magyarics, Sean Pangburn, Joe Peticca, Christian Rodriguez, Austin Temsey

Apr 10, 2024

Ken Ganley Ford Norton responded

Thank you so much, Keith, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 20, 2024

Dealership Rating
Employee Rating

Always a very easy and smooth process here. Management and staff is top notch and great selection at a great price!!! More

by EDJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Mar 22, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2024

Dealership Rating
Employee Rating

This was by far the easiest vehicle purchase I have ever made. The process was seamless and easy, I took delivery of the vehicle immediately. Thanks! More

by cyberkev1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Mar 20, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2024

Dealership Rating
Employee Rating

Other than? One small problem with service. I have bought in several cars over the years and have had nothing but positive experiences. The problem I had wit More

by billstout235
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Scott Spath

Mar 12, 2024

Ken Ganley Ford Norton responded

Bill, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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