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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 21

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
342 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

342 Reviews

Write a Review

342 Reviews of Desmond Norvell

March 09, 2022

Dealership Rating
Employee Rating

Dezmond Norvel . . A salesman you can trust . Thanks Dez for the positive experiance when im in store. More

by bboelhower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 09, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford, your feedback and rating mean a lot to us. We're glad Desmond and our team were able to help, and we hope to see you again!

March 08, 2022

Dealership Rating
Employee Rating

I have bought or leased my last five vehicles from them. They always make it work and take care of you. See Franco when you get there! More

by Seek36
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Mar 08, 2022

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 02, 2022

Dealership Rating
Employee Rating

Thank you Desmond and Franco for your help on my 2019 Ford F150 purchase. Thank you for all your help. More

by billykim111309.bs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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Mar 02, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Desmond had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Ford F150, and don't hesitate to reach out if you need anything else.

March 02, 2022

Dealership Rating
Employee Rating

Just bought out our lease. Greta guys at this dealership. Always good service and friendly people. More

by vockma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Mar 02, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford are glad to have you as a customer.

March 01, 2022

Dealership Rating

Always a pleasure to stop by and see all the people. and the great service and help with information about our car More

by rider123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Scott Spath

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Mar 01, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 28, 2022

Dealership Rating
Employee Rating

They helped me out so much, I appreciate the people at Ken Ganley, so nice and really helpful. Thank you so much thi was a big purchase for me! More

by alezell712
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Jennifer Fincham

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Mar 01, 2022

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 23, 2022

Dealership Rating
Employee Rating

I had another great experience working with Franco here at Ken Ganley Ford. Thanks again Franco!! More

by Sadie226
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman , Drew Erdman

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Feb 24, 2022

Ken Ganley Ford Norton responded

Sadie, congratulations on your new vehicle! We are so glad that Franco had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Mar 15, 2022

Sadie226 responded

Thanks

February 16, 2022

Dealership Rating
Employee Rating

I told Franco exactly what we needed for my mother’s new car and he stepped up all the way. In my 40+ years of buying cars at car lots I can say that Franco made it the easiest and least painful 😂👍🏻 More

by jrpugh09
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas

Report | Print
Feb 17, 2022

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Franco, and it was a pleasure having you at the dealership. We appreciate your review!

February 12, 2022

Dealership Rating

Very helpful. No pressure to buy a car. Awesome service. Stayed open longer to make sure I was happy. More

by peggy_robinson27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch

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Feb 14, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Peggy, and for taking the time to leave us this wonderful feedback!

February 09, 2022

Dealership Rating
Employee Rating

I love Desmond Norvell in sales, Tim & Jim in parts, and Mark in the truck shop. These guys, in particular, along with the rest of your team are all very supportive to me. I have bought my last two new cars More

by JESSER.TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim in parts. Jim Klein in parts. Mark in the truck shop.

Report | Print
Feb 10, 2022

Ken Ganley Ford Norton responded

Thank you, Tom! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

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