Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 27

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
342 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

342 Reviews

Write a Review

342 Reviews of Desmond Norvell

March 29, 2021

Dealership Rating
Employee Rating

Desmond gets us to always come back! Hes amazing! And Scott in service was really was a huge help when I brought my escape in! More

by Kshir11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Mar 29, 2021

Ken Ganley Ford Norton responded

We appreciate your business and Desmond and our team looks forward to serving you again soon!

March 25, 2021

Dealership Rating
Employee Rating

The first time came here, Ken was very great with the service he quickly came up with everything I wanted to know about a vehicle. He was very reasonable with me so yes I would recommend a friend or fami More

by tbozeman1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Franco D. Casalinova, Tony Zuppe, Kevin Kneebusch , Jennifer Fincham, Aaron Forsythe, Adam Magyarics, Ken Steel, Austin Temsey

Mar 26, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ken and our sales team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 13, 2021

Dealership Rating
Employee Rating

Before I went inside, I was greeted by Desmond, who helped me with car buying, nice people, nice atmosphere, great selection of cars, SUVs, and trucks, check them out More

by lynbry60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Carly Neubert

Mar 14, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 12, 2021

Dealership Rating
Employee Rating

Desmond and Franco worked hard together with John to provide the product and the price needed to get us into the best available vehicle at the best price. More

by john@brokenchainsministry.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman , Carly Neubert

Mar 12, 2021

Ken Ganley Ford Norton responded

John, thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 11, 2021

Dealership Rating
Employee Rating

Jeff and the detail shop are one of the best in the area. Great high quality work that is fair priced. Thank to the entire team. More

by PAMHIGHSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil , Paul Asano

Mar 12, 2021

Ken Ganley Ford Norton responded

Pam, Thank you for choosing Ganley Ford, your feedback and rating mean a lot to Jeff and our team. We're glad we were able to help, and we hope to see you again!

February 21, 2021

Dealership Rating
Employee Rating

Franco & Desmond helped me get a great deal on my *new* used car! Carly in finance was also great to talk with! Very happy with my Ford Escape! More

by rpettay19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Carly Neubert

Feb 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy to hear that Franco, Desmond, and Carly were able to help make your new "used" car experience the best! We appreciate your business!

February 17, 2021

Dealership Rating
Employee Rating

I have purchased about 5 cars from Ganley. Always easy to work with. Friendly, helpful and a good selection. I would reccomend it to anyone looking for a car. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

Feb 17, 2021

Ken Ganley Ford Norton responded

Thank you, Laurie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience once again and appreciate your continued business!

February 07, 2021

Dealership Rating
Employee Rating

Thank you Franco for making it so easy to purchase the car we had been leasing for the past 3 years. Everything was done quite well. More

by badges164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Feb 07, 2021

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Franco and our team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 22, 2021

Dealership Rating
Employee Rating

I have never had such an easy experience buying a truck. The team at ganley worked until they made it happen. I would encourage anyone in the market for a car to go with ganley. They will definitely have my More

by Tbat1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2021

Ken Ganley Ford Norton responded

We are so happy to hear that our staff gave you such an easy buying experience! We really appreciate your business & thank you for the positive review! Please let us know if there’s anything else we can do for you and enjoy your new truck!

January 19, 2021

Dealership Rating
Employee Rating

Ganley Ford had the car we were looking for. Des helped drive away in a new Ford Edge making sure we were comfortable in our purchase. More

by Gamduck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

...
27
...

Dealership Inventory (189 Vehicles)

new 2026 Ford Explorer car, priced at $45,568
2026 Ford Explorer
new
SPACE WHITE METALLIC exterior
Automatic
Four-wheel Drive
used 2025 Ford Mustang Mach-E car, priced at $42,698
2025 Ford Mustang Mach-E
used
ERUPTION GREEN METALLIC exterior
Automatic
All-wheel Drive
used 2017 Jeep Grand Cherokee car, priced at $15,440
2017 Jeep Grand Cherokee
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $64,159
2026 Ford Transit-350
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
used 2020 Ford Explorer car, priced at $24,833
2020 Ford Explorer
used
MAGNETIC METALLIC exterior
Automatic
Four-wheel Drive
used 2024 Ford F-350 car, priced at $52,883
2024 Ford F-350
used
OXFORD WHITE exterior
Automatic
Four-wheel Drive