Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 26

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
342 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

342 Reviews

Write a Review

342 Reviews of Desmond Norvell

June 03, 2021

Dealership Rating
Employee Rating

Fantastic experience! Five stars for GANLEY Ford Barberton!! I would highly recommend Desmond at GANLEY Ford Barberton! First class customer service! Desmond was friendly, knowledgeable and provide More

by WENDYSERGENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Carly Neubert

Jun 03, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Wendy! We work hard to make sure our guests have an exceptional experience. We will share your comments with Desmond and the team, and we look forward to working with you again.

May 21, 2021

Dealership Rating
Employee Rating

Great service, positive attitudes, answered all questions, everyone greeted me by name and inteoduced themselves. They seemed excited for me and ready to help whenever I needed them. More

by KKDOUGLAS96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 21, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 15, 2021

Dealership Rating
Employee Rating

Courteous staff, over priced though.Desmond is a great Courteous staff, over priced though. Desmond is a great salesperson. Waited too long for paperwork even though I had appointment. I purchased 3 cars More

by Kmespy915
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

May 16, 2021

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

May 12, 2021

Dealership Rating
Employee Rating

Great place great service great people all around a awesome visit will go back when I need a new one this place was awesome for the whole experience More

by Hough0812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 05, 2021

Dealership Rating
Employee Rating

Everyone has been very helpful since getting my new car. After having my interior and exterior treated it looks beautiful. Thank you so much for the help and recommendations. More

by Shauna S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Kevin Kneebusch , Carly Neubert, Detailing Department

May 05, 2021

Ken Ganley Ford Norton responded

Thank you, Shauna, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

May 01, 2021

Dealership Rating
Employee Rating

Good selection of cars. Good prices. Friendly staff. I really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 19, 2021

Dealership Rating
Employee Rating

I bought four cars from Ganley over the years and I won't go anywhere else. Being self employed is always a nitemare to buy anything but the guys at Ganley make it easy More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Ken Ganley Ford Norton responded

Thanks for your feedback, Dave, on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 16, 2021

Dealership Rating
Employee Rating

It was fun picking out a new Bronco Sport . Our salesman Desmond was professional and had good sense of humor. I recommend purchasing from you. More

by Kellyxthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2021

Ken Ganley Ford Norton responded

Kelly, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

April 03, 2021

Dealership Rating
Employee Rating

Austin and Des was awesome to work with!!! Great customer service and they made the deal happen that I asked for, it really don't get any better than that. The people at ganely ford really care about you an More

by Manda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Temsey

Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you, Manda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin and Des met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2021

Dealership Rating
Employee Rating

We really liked working with Austin. Very professional, We really liked working with Austin. Very professional, knew his products, and he made the buying process work smoothly. Very helpful in answering More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Austin Temsey

Apr 04, 2021

Ken Ganley Ford Norton responded

Thank you so much, Barry, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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