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Deven Legg
Deven Legg at Ken Ganley Ford Norton
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Deven Legg | Page 6

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.6
61 Reviews
4.6

61 Reviews

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61 Reviews of Deven Legg

July 02, 2023

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Employee Rating

Devin was great and provided detailed communication and excellent customer service! I will be back! More

by jessicarusso123
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Recommend Dealer
Yes
Helpful
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Jul 04, 2023

Ken Ganley Ford Norton responded

Jessica, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

Jul 05, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 23, 2023

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Employee Rating

The mechanic Found what oil leak and it is resolved. Good job and I will do the services again when I need them to do the services. More

by MCFOUT
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano

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Jun 25, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jun 27, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2023

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Employee Rating

Dealer was quick to complete the service on my vehicle. In and out in less than two hours. More

by Dcwill1952
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Recommend Dealer
Yes
Helpful
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Jun 21, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to serving you again.

Jun 25, 2023

Ken Ganley Ford Norton responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2023

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Employee Rating

They took care of all our issues and in particular the intermittent one. Even checked to see if we still had warranty. More

by Fred
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Recommend Dealer
Yes
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Jun 17, 2023

Ken Ganley Ford Norton responded

Fred, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jun 20, 2023

Ken Ganley Ford Norton responded

Hi Fred, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2023

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Employee Rating

I have always received fast and professional work performed at a reasonable price. I have been to several different shops in my life, some better than others however Ganley Ford in Barberton checks a More

by Stownman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark in the truck dept. and Mike filling in for him. Sorry don’t know the last names.

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Jun 11, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jun 14, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2023

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Employee Rating

Great place great service very helpful makes sales and service easy. Just got my second vehicle and am very satisfied More

by PNMC53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Brianna Worthington , Paul Asano, Brandon Taylor-Mitchell

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Jun 09, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Jun 12, 2023

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2023

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Employee Rating

Very disappointed! Devon was very rude and misleading. My name was spelled wrong. I expressed numerous times how important that was because my car is getting inspected More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful 2
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May 31, 2023

Ken Ganley Ford Norton responded

Hi Natalie, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

May 23, 2023

Dealership Rating
Employee Rating

All of the staff were very polite and professional in all that they did to help me. More

by joe2289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Wright

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May 24, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 25, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

May 18, 2023

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Employee Rating

There was a recall on my passenger airbag so I called. Devin scheduled an appointment for me in one week and got the job done!!! I've never had any work done by tall but will definitely be back!!! You guy More

by Natalie
Recommend Dealer
Yes
Helpful
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May 19, 2023

Ken Ganley Ford Norton responded

Thank you, Natalie, for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Deven was able to help, and we hope to see you again!

May 18, 2023

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Employee Rating

Devin was a great service rep. He was available for questions and made me feel I was in good hands with Ganley. More

by William VanDyke
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 19, 2023

Ken Ganley Ford Norton responded

Thank you, William, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Deven here at Ken Ganley Ford Norton.

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