Devin Rogers | Page 15

I had a positive experience buying my Santa Cruz. Eddie was fabulous! He was informative without any pressure. Eddie was fabulous! He was informative without any pressure. More

by KKDORF Verified Customer Verified Customer

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We are pleased with the service that Cesar provided us. We are pleased with the used vehicle we purchased. We are pleased with the used vehicle we purchased. More

by MIKERESSEL Verified Customer Verified Customer

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Terrific job as always. Professional, courteous, knowledgeable and friendly. Every time I go it is great. Professional, courteous, knowledgeable and friendly. Every time I go it is great. More

by DON.HAWKEYE.ADAMS Verified Customer Verified Customer

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They are shady they will try and switch the price’s on you and don’t take there word for anything I was promised 4 new tiers and only got 2 they said they would sell me 2 more at coast witch was a lie I f you and don’t take there word for anything I was promised 4 new tiers and only got 2 they said they would sell me 2 more at coast witch was a lie I found them cheaper in town More

by KMORGAN Verified Customer Verified Customer

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The customer service was amazing. Javi and Devin were awesome and helped a lot with me being able to purchase my Kona. Javi and Devin were awesome and helped a lot with me being able to purchase my Kona. More

by HOWELLPUNK888 Verified Customer Verified Customer

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The dealership is pretty good. Their finance department had tried everything they can to help me in a dire situation. And they were very creative in their problem solving skills. D Their finance department had tried everything they can to help me in a dire situation. And they were very creative in their problem solving skills. Dustin is a master financier,, along with Brian. But I came in to have my 2016 Ram 1500 fixed, which I purchased from them. The repair needed was a suspension issue. Which had previously failed twice before. This time I had my family in the truck and it could of ended disastrously. So when I brought the truck in. I checked in with Lance. He was initially warm, but it quickly changed after i pointed out my issues and why I was there. I asked him to take a look and see why this issue keeps happening. And then I asked for a loaner. As this was our only families vehicle. I love in south lake tahoe, so this entire ordeal had taken 2 days to get the truck there. And a day off work. I explained to Lance, that I need a vehicle while I'm waiting for repairs. And I insisted, simply because it was a failed repair that forced me to tow the truck there. So I couldn't just come back later. I needed something for my kids and wife to get to school. And he simply replied, "so do all these other people", I don't know what you want me to do". To which i replied, " I need you to help me, I shouldn't be stranded because of a repeated faulty repair job." " there's nothing I can do." With a shrug, he dismissed me. I told him "that's a real xxxxty way to treat a customer your service team screwed over". His only reply, with distain, was " im sorry you feel that way". That was last Monday. I haven't heard a thing from the service department. Not from Lance who gave me his card, nor anyone else in service. This is the worst service. Which is a warranty covered issue, that I've ever dealt with. I'm hoping they remedy the issue for good this time. But with this track record. I doubt it will be fixed. At least not the way it should be. Still waiting for a call. 6 days and counting. More

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The staff and sales department, we're great. They answered all my questions Before & After the my purchase. I've recommend this dealership to all my friends and family. They answered all my questions Before & After the my purchase. I've recommend this dealership to all my friends and family. More

by RODGERDODGER11965 Verified Customer Verified Customer

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Very smooth and relaxed experience. Cool employees that don't push. Especially Efren, he's the best salesman I've worked with. Cool employees that don't push. Especially Efren, he's the best salesman I've worked with. More

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wonderful service and very nice people. The automobile was clean and nice. I givebit a ten stars The automobile was clean and nice. I givebit a ten stars More

by LAURIE.GOSSETT2020 Verified Customer Verified Customer

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I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twi Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twice for a total of 11 days. More

by DCOTTLE33 Verified Customer Verified Customer

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