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Diana Latella
Diana Latella at Dana Ford Lincoln

Diana Latella | Page 10

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
157 Reviews
4.6

157 Reviews

Write a Review

157 Reviews of Diana Latella

October 29, 2024

Dealership Rating
Employee Rating

Never again. They never get it right. Too much headaches with them. Not so many happy customers. More

by Rabich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Beyer, Ralph Sibbio, Ryan Peters, Keith Curran, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera

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Oct 30, 2024

Dana Ford Lincoln responded

Hello - I'm disappointed to see that we've left you with this impression and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 29, 2024

Dealership Rating
Employee Rating

All employees are Friendly courtesy knowledgeable and keep you informed o n the progress on repairs More

by jcarr256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera

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Oct 29, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided you with friendly and informative service. Thank you for sharing your experience!

October 27, 2024

Dealership Rating
Employee Rating

My experience has always been positive with the routine services department the concierge service is outstanding I definitely recommend Dana Lincoln More

by JUANV10303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera

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Oct 28, 2024

Dana Ford Lincoln responded

Hi Juan, thank you for recommending Dana Ford! We're delighted to hear that our routine services and concierge team have consistently provided a positive experience. We look forward to serving you again in the future! Safe travels!

October 26, 2024

Dealership Rating
Employee Rating

Great people, great service, always making me feel welcomed and apart of the Dana family More

by brandonmacaluso9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera

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Oct 28, 2024

Dana Ford Lincoln responded

We are honored to receive your support, Brandon. Thank you! - The Dana Ford Team

October 24, 2024

Dealership Rating
Employee Rating

Very helpful and courteous with service and needs that any vehicle have to get. thanks More

by joshuaismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera

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Oct 24, 2024

Dana Ford Lincoln responded

Thanks for the great review! Our Dana Ford team appreciates your support and looks forward to serving you again in the future!

October 20, 2024

Dealership Rating
Employee Rating

The service was excellent. The sales person was great I like it. I’m coming back next three years to get a new lease. More

by plambros34
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera

Print
Oct 21, 2024

Dana Ford Lincoln responded

We're delighted to hear you had an excellent experience with our team at Dana Ford! Thank you for your kind words, and we look forward to welcoming you back in three years for your next lease.

October 10, 2024

Dealership Rating
Employee Rating

Cuando te cambian piezas nuevas no ponen correctamente las piezas que han quitado te las dejan rotas a mi me quebr aron la tapadera del filtro de aire More

by jovamend2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera

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Oct 14, 2024

Dana Ford Lincoln responded

Lamento mucho escuchar sobre el problema con la tapadera del filtro de aire, Jovamend2000. Esto no es lo que esperamos para nuestros clientes y nos disculpamos por cualquier inconveniente causado. Me gustaría hablar contigo personalmente para resolver este asunto adecuadamente. Si estás dispuesto, no dudes en llamarme. Gracias, Keith Curran - Service Director - 718-983-8700 ext 297

September 29, 2024

Dealership Rating
Employee Rating

Worst dealer ever Worst service Worst sales Worst receptionist Worst manager Worst worst experience Terrible More

by nalclandscapecontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Cognetta, Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace, Joseph Castera , John Lomando

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Oct 04, 2024

Dana Ford Lincoln responded

We are truly sorry to hear about your experience. This feedback is very concerning, and we would like the opportunity to address these issues directly with you. Please reach out at your earliest convenience so we can work towards a resolution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

September 25, 2024

Dealership Rating
Employee Rating

Excellent employees experience well managed very polite excellent service excellent service so very happy as a customer More

by Pr2grama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

Print
Sep 26, 2024

Dana Ford Lincoln responded

Thank you for the glowing review! We're delighted to hear that our team at Dana Ford provided excellent service and made your experience a positive one. We appreciate your support!

September 25, 2024

Dealership Rating
Employee Rating

Always easy to make appointments and deals with. Never had any issues. I have leased multiple vehicles with them More

by rscalici123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace, Joseph Castera , John Lomando

Print
Sep 26, 2024

Dana Ford Lincoln responded

Thanks for being a loyal customer and sharing your positive experiences with Dana Ford! We appreciate your continued trust in us.

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