Diana Latella | Page 8

Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in a timely fashion. I enjoyed the 2025 explorer, I will probably lease that next. Great service More

by Ford_Enjoyer Verified Customer Verified Customer

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VERY SLOW SERVICE! I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 da I left my truck for an airbag light on issue and asked them to do the safety recalls while it was there. I was NOT offered a loaner and after 10 days without a vehicle, I had to have my truck back. I was told the airbag light was not repaired and only 1 of 3 recalls was done - no explanation was given. I was looking for another dealer to repair the airbag when a friend told me that was not a typical Dana Ford experience. I brought it back again and emphasized the airbag light was the top priority (safety issue for me and passengers!). The other 2 safety recalls on my truck needed to be done too if possible. This time, I was given a loaner truck however my truck was in for another 2 full M-F work weeks. The airbag was finally fixed and the remaining 2 recalls too. The repairs are well done but I think 22 days is an unacceptable amount of time for service. More

by pdonchik Verified Customer Verified Customer

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John was fantastic from a courtesy and derive perspective He was professional and responsive all Stound He was professional and responsive all Stound More

by richardaliberti Verified Customer Verified Customer

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The dealership hires professional like joe who is professional and honest to the customer I feel good dealing with Dana Ford and thinking of trading old for new to someone like joe professional and honest to the customer I feel good dealing with Dana Ford and thinking of trading old for new to someone like joe More

by VIRGINIADAREEXTRACTCOMPANY Verified Customer Verified Customer

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Helpful understand responsive comited knowledge friendly caring smart talented customers responsive customer relations humble understanding true caring smart talented customers responsive customer relations humble understanding true More

by Mariopollina1964 Verified Customer Verified Customer

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Always great and friendly service at Dana Ford. Every car I own came from Dana Ford Every car I own came from Dana Ford More

by Aja1954 Verified Customer Verified Customer

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Great service helpful fast and they do what they say without any hassle highly recommend without any hassle highly recommend More

by mrroann7400 Verified Customer Verified Customer

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Colin is Great! Ii meant to give you a 5 on Dana . You’re the best Ii meant to give you a 5 on Dana . You’re the best More

by rfioresrrcf Verified Customer Verified Customer

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As always Dana Lincoln never fails to amaze me. Always on the ball and everything is done too notch. Always on the ball and everything is done too notch. More

by TriplC Verified Customer Verified Customer

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Staff at dana loncoln ford went above and beyond to ensure my behicle was safe to get back on the road with no reoccurrence of issues. Thanks! ensure my behicle was safe to get back on the road with no reoccurrence of issues. Thanks! More

by s.licata372 Verified Customer Verified Customer

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