Dimitra Anastasopoulous | Page 15

This is quick note to let you know the great help that I received from Dimitra, Service Consultant, and Bruno, Car Tech. They spent hours working with me to solve the issue with my car and did not stop unt received from Dimitra, Service Consultant, and Bruno, Car Tech. They spent hours working with me to solve the issue with my car and did not stop until I was fully satisfied with the result. Bruno even sat down with me with the manual and Audi support to ensure we found the issue. Can't say enough about their great customer service and dedication to solving customer issues. I would recommend Audi Silver Spring to anyone who needs great service!!!! More

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Recently had service work done on my Audi. The team at MileOne Audi Silver Spring did a fantastic job! Will return for all service needs. MileOne Audi Silver Spring did a fantastic job! Will return for all service needs. More

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I commend Atanas Ivanov for his professionalism, patience, sincere interest to ensure that all of my questions were answered/i was happy with my purchase patience, sincere interest to ensure that all of my questions were answered/i was happy with my purchase More

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Incredibly clean, professional and efficient. I’m willing to drive past two closer dealerships to go to Silver Spring. They couldn’t be nicer. Five stars. willing to drive past two closer dealerships to go to Silver Spring. They couldn’t be nicer. Five stars. More

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Best service experience to date! Last week, our 2019 e-tron SUV's tail light started malfunctioning. The license plate light also presented warning messages. Lastly, the windshield wi Last week, our 2019 e-tron SUV's tail light started malfunctioning. The license plate light also presented warning messages. Lastly, the windshield wiper fluid warning kept coming online even though we regularly topped it off. After researching service centers in the DC area, we chose to work with Dimitra Anastasopoulous at Audi Silver Spring because of their positive online reputation. We were able to schedule a drop-off within hours of initial inquiry, and upon our arrival, Dimitra was waiting for us. She was very professional, courteous, understanding, and most importantly, communicative and empathetic to our needs. We were provided a Q8 loaner, which was in immaculate condition. At every point between drop-off and pick-up, Dimitra communicated status updates and kept us informed. To our pleasant surprise, the replacement parts arrived at the service center sooner than expected, and our vehicle had been washed and vacuumed free of charge when we picked up. We could not be happier with our experience, and we look forward to working with Dimitra and Audi Silver Spring in the future. More

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I purchased my last two vehicles from this dealership. Great service today! By far the best Audi dealership in the area. I highly recommend them for any ownership needs. Great service today! By far the best Audi dealership in the area. I highly recommend them for any ownership needs. More

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Superb, Enjoyable, and great follow-up! Classic! Hello everyone, I'm sure you would agree that times are tougher than ever. Still, we are consumers, and buying a new or used car will always bring s Hello everyone, I'm sure you would agree that times are tougher than ever. Still, we are consumers, and buying a new or used car will always bring some anxiety with it. I live in PA, and it was suggested to me to buy my car from Audi of Silver Springs. Well, I did and when I'm ready to buy another vehicle I will be returning to Audi of Silver Springs. The whole team: Mike, MJ, Dimitra, then over to Samuel Wright gave my needs and wants a priority. I promise you will not be disappointed. Tell them Sterling sent you. More

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Great service and meticulous work. Techs are well trained and they know what they are doing. Evan (Service Director) & Dimitra (Service Advisor) are the best! and they know what they are doing. Evan (Service Director) & Dimitra (Service Advisor) are the best! More

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On June 19th, I purchased the Audi Q5 and I’m very pleased thus far with the car. On June 26, I experienced trouble with the vehicle not allowing me to put the car in the Drive mode and displayed a w pleased thus far with the car. On June 26, I experienced trouble with the vehicle not allowing me to put the car in the Drive mode and displayed a warming signal to park vehicle. I had car towed to dealer that evening. The next morning at 8:00 am Dimitra A. , service department, called to let me know the car had been driven and assessed-found no warning. Dimitra reviewed with me what she thought was the issue and explained the car was in the PARK emergency mode. Julie, service department, assisted me by FaceTime to try to resolve the problem. I appreciate both ladies dedicated service. More

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Service department Stopped by Audi Silver Spring for routine oil service and minor issue with my car and Dimitra knew that the service would take longer than expected an Stopped by Audi Silver Spring for routine oil service and minor issue with my car and Dimitra knew that the service would take longer than expected and decided to put me in a loaner. Upon completing service the next day and keeping me abreast by text on all the details Dimitra Anastasopoulous exhibited excellent, informative and courtesy service during my visit. Thank you. More

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