Dom Carter

3rd time buying a car from Heritage Parkville. Erin was great - easy going, polite, flexible and efficient. Patient and no pressure - even though it was coming up on a holiday - she was just grea Erin was great - easy going, polite, flexible and efficient. Patient and no pressure - even though it was coming up on a holiday - she was just great! More

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Just traded our Honda Odyssey in for a new 2023 odyssey. Dom Carter worked with us and Mitch got us right where we needed to be financially to get the deal done. This is our second Honda purchased at this l Dom Carter worked with us and Mitch got us right where we needed to be financially to get the deal done. This is our second Honda purchased at this location and look forward to future business with this location. Won't go anywhere else! Thank you Dom and Mitch! More

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Good service with nice staff specially sale person,sales manager and finance staff very helpful manager and finance staff very helpful More

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Dom was great! He was patient with us and sold us an amazing vehicle! Would recommend using him for anyone who needs a vehicle. He was patient with us and sold us an amazing vehicle! Would recommend using him for anyone who needs a vehicle. More

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Dom was knowledgeable, friendly, easy-going, generous, and patient. I went in to test drive a CRV Hybrid Sport alone because my partner had calls for work all day. Dom suggested we drive the car to our ho and patient. I went in to test drive a CRV Hybrid Sport alone because my partner had calls for work all day. Dom suggested we drive the car to our house so that my partner could test drive it between calls. When we weren't ready to close the deal that same day, Dom was patient with our process. When we came back the next day, Dom helped us get a great deal on both the new car and our trade-in. We're very happy! More

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Dim, was great. Very helpful and kind. he put up with me so…. that says it all 😀. Thank you Dom Very helpful and kind. he put up with me so…. that says it all 😀. Thank you Dom More

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Great experience, and I highly recommend Dom! Dom answered all of our questions, he was friendly and personable, and made the experience more bearable. Everyone we interacted with was professiona Dom answered all of our questions, he was friendly and personable, and made the experience more bearable. Everyone we interacted with was professional, and I would come back. More

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I bought my car in July 2022. It had a stain on the passenger seat, when i brought it up to Dom he stated it could be fixed. This is a noticeable stain and i was glad to have it s It had a stain on the passenger seat, when i brought it up to Dom he stated it could be fixed. This is a noticeable stain and i was glad to have it solved. However, after driving it off the lot the commutation and customer service went out the window. The manager Sam is just as bad. Neither of them tell you the same thing it’s two different stories, weeks before you get a response and simply rude. Never will go there again. More

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Erin was great, and went out if her way, we came in on a very bad thunderstorm with heavy rain. She retrieved the car we were interested in and brought into the service area for my husband and I to look it very bad thunderstorm with heavy rain. She retrieved the car we were interested in and brought into the service area for my husband and I to look it over, from that point on she was patient and understanding, and excellent customer service. Just to say this was a very pleasant experience. More

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Dominick is Super kind, honest, patient and professional. He really put forth the best customer service that I was able to experience, when financing my first vehicle. A+ He really put forth the best customer service that I was able to experience, when financing my first vehicle. A+ More

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