Dominic Thornton
Dominic Thornton at Westside Lexus

Dominic Thornton | Page 18

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
262 Reviews
4.8

262 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

262 Reviews of Dominic Thornton

October 28, 2023

Dealership Rating
Employee Rating

Modern, large dealership. We’ve been doing business with Shekhar for over 10 years enough said. More

by atripodo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Westside Lexus responded

Shekhar and the team at Westside Lexus really appreciate your support! Thanks for doing business with us - see you down the road!

October 24, 2023

Dealership Rating
Employee Rating

Title: Deceptive Car Dealer and Untrustworthy Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how More

by drc0505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Loving, Ben Stephens

Oct 25, 2023

Westside Lexus responded

I'm really sorry to read about your experience. It's important for us that our customers feel they can trust us and it seems we've fallen short in this instance. I assure you, the issues you mentioned are not typical of our standards here and will be addressed promptly with the team involved. If possible, could we discuss this further? Please reach out at your earliest convenience so we can work towards a resolution together - Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

October 01, 2023

Dealership Rating
Employee Rating

Brooke and Dominic were extremely professional and knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than More

by bl0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke Malia

Oct 02, 2023

Westside Lexus responded

We're so glad to know that Brooke and Dominic were able to provide you with a great experience at Westside Lexus. It's wonderful to hear how satisfied you are with your new Lexus 350 RX F sport! Thanks for choosing us over other dealerships, we appreciate it!

September 20, 2023

Dealership Rating
Employee Rating

The sales person was helpful and knew the vehicle well. He was a pleasure working with. I would recommend the dealership because of the professionals working there. More

by rayburdm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Sep 20, 2023

Westside Lexus responded

We're delighted to know that our sales team at Westside Lexus was able to provide you with a positive experience. Your recommendation means the world to us, thank you! Safe travels in your new vehicle.

Sep 20, 2023

rayburdm responded

Thank you Westside Lexus well done.

September 06, 2023

Dealership Rating
Employee Rating

The dealership has a great sales relationship. Efficient and responsible. Pays attention to customer and explain things properly. More

by angelachukwueke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero

Sep 06, 2023

Westside Lexus responded

We appreciate your positive feedback! Our team at Westside Lexus strives to provide efficient and attentive service. We're so glad you had a great experience with us, thanks for the review!

August 28, 2023

Dealership Rating
Employee Rating

Exceptional service and attention to detail is a cornerstone of Westside Lexus and the reason I continue to do business there. Jeffery Byers and Andrew Nagler provide the best service! More

by robik831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Nagler

Aug 29, 2023

Westside Lexus responded

We're so glad to know that our team, especially Jeffery and Andrew, provided you with exceptional service at Westside Lexus. Your continued support means a lot to us!

August 18, 2023

Dealership Rating
Employee Rating

We had a perfect buying experience at Westside Lexus! This was our second purchase and expect to be back for our third in the future! More

by lstegent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chong Lee, Jeffery Byers , Jeff Margolis

Aug 21, 2023

Westside Lexus responded

We're so glad to know you had a perfect buying experience with us at Westside Lexus! It's wonderful that we could assist you for the second time, and we look forward to your third visit. Safe travels until then!

August 13, 2023

Dealership Rating
Employee Rating

Mary Margaret is the best. She made this a very happy experience for me as this is the first time to buy a car by myself More

by lizjoscott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Aug 15, 2023

Westside Lexus responded

We're so glad to know that Mary Margaret made your car-buying experience a happy one at Westside Lexus. Thanks for the review and enjoy your new ride!

August 12, 2023

Dealership Rating
Employee Rating

Mary M McGowan is outstanding in sales. Chase is outstanding in Service. That's it. More

by MARKSJONES0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Clements , Mary Margaret McGowan

Aug 14, 2023

Westside Lexus responded

Thank you for sharing your kind words about Mary and Chase! We are grateful to have earned your business here at Westside Lexus. Safe travels ahead!

July 31, 2023

Dealership Rating
Employee Rating

Best Lexus dealership I have ever done business. Dominic is amazing and looking forward to buying more cars from him in the future. Chris was amazing in service as well. More

by Nabeel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto , Manuel Gomez

Aug 02, 2023

Westside Lexus responded

Nabeel, we're delighted to know you had a great experience with Dominic and Chris at Westside Lexus. We look forward to assisting you with your future purchases!

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