Dominic Thornton | Page 17

Title: Deceptive Car Dealer and Untrustworthy Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how disappointed and frustrated I am with the entire ordeal. In all my years of car buying, I have never encountered such dishonesty and disregard for customer trust. From the moment I stepped onto the lot, it was clear that my interests and needs were not their priority. John Loving came across as friendly and knowledgeable, but it didn't take long to realize that his apparent expertise was nothing more than a façade for a series of blatant lies and half-truths. The financial aspect of the transaction was equally problematic. John Loving & Dominic misled me about the terms of the financing agreement, and I ended up with a much higher interest rate than he had initially promised. This felt like a bait-and-switch tactic that only added to the overall sense of deception. In conclusion, my experience with Westside Lexus and John Loving was nothing short of a nightmare. I strongly advise anyone considering doing business with them to proceed with extreme caution, if not avoid them altogether. Their dishonesty and lack of integrity are inexcusable, and I regret the day I ever set foot in their dealership. Save yourself the headache and look elsewhere for a more trustworthy and reputable car dealer. More

Report | Print

Brooke and Dominic were extremely professional and knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than European car dealer we have been purchasing from. We are very satisfied with Our 350 RX F sport. Thank You More

by bl0 Verified Customer Verified Customer

Report | Print

The sales person was helpful and knew the vehicle well. He was a pleasure working with. I would recommend the dealership because of the professionals working there. He was a pleasure working with. I would recommend the dealership because of the professionals working there. More

by rayburdm Verified Customer Verified Customer

Report | Print

The dealership has a great sales relationship. Efficient and responsible. Pays attention to customer and explain things properly. Efficient and responsible. Pays attention to customer and explain things properly. More

by angelachukwueke Verified Customer Verified Customer

Report | Print

Exceptional service and attention to detail is a cornerstone of Westside Lexus and the reason I continue to do business there. Jeffery Byers and Andrew Nagler provide the best service! cornerstone of Westside Lexus and the reason I continue to do business there. Jeffery Byers and Andrew Nagler provide the best service! More

by robik831 Verified Customer Verified Customer

Report | Print

We had a perfect buying experience at Westside Lexus! This was our second purchase and expect to be back for our third in the future! This was our second purchase and expect to be back for our third in the future! More

by lstegent Verified Customer Verified Customer

Report | Print

Mary Margaret is the best. She made this a very happy experience for me as this is the first time to buy a car by myself She made this a very happy experience for me as this is the first time to buy a car by myself More

by lizjoscott Verified Customer Verified Customer

Report | Print

Mary M McGowan is outstanding in sales. Chase is outstanding in Service. That's it. Chase is outstanding in Service. That's it. More

by MARKSJONES0 Verified Customer Verified Customer

Report | Print

Best Lexus dealership I have ever done business. Dominic is amazing and looking forward to buying more cars from him in the future. Chris was amazing in service as well. Dominic is amazing and looking forward to buying more cars from him in the future. Chris was amazing in service as well. More

by Nabeel Verified Customer Verified Customer

Report | Print

Great service and wonderful people to deal with and help with all you need 👍🏽. Great with all you need 👍🏽. Great More

by S.AKANDE Verified Customer Verified Customer

Report | Print