Dominic Thornton
Dominic Thornton at Westside Lexus

Dominic Thornton | Page 3

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
118 Reviews
4.9

118 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

118 Reviews of Dominic Thornton

January 08, 2024

Dealership Rating
Employee Rating

I’m very happy with the service and also Hai Do the sale man I will recommend to the people I know to Westside Lexus More

by trinhptran2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hai Do

Jan 08, 2024

Westside Lexus responded

We're delighted to know you had a great experience with our team at Westside Lexus, especially Hai Do. We appreciate your recommendation and look forward to serving any friends or family you send our way!

December 21, 2023

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Employee Rating

Tim Easterling and Dominic at Westside Lexus were a joy to work with! Their knowledge and attention to customer service made our purchase smooth and easy. More

by teehouse3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling

Dec 22, 2023

Westside Lexus responded

We're delighted to know that Tim and Dominic made your car-buying experience smooth and easy at Westside Lexus! Thanks for the positive feedback, we appreciate it.

December 12, 2023

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Trustworthy, efficient, kind, respectful and well managed. We felt informed and comfortable during the entire process. More

by PAMBRIEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Dec 12, 2023

Westside Lexus responded

It's great to know you felt comfortable and informed throughout your experience with us at Westside Lexus. We appreciate the kind words!

December 10, 2023

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Employee Rating

Mr. Loving helped me pick the right car for me. He was never pushy and very knowledgeable about the vehicles. He made buying the car completely painless. He was professional and thorough. I appreciate him More

by kbcar2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Dec 11, 2023

Westside Lexus responded

We're glad to know that Mr. Loving was able to assist you in finding the perfect car here at Westside Lexus! Our team always aims for a stress-free and informative experience, so it's great to hear your feedback. Enjoy your new ride!

December 06, 2023

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Customer more than 20 years! Awesome company. Do a commercial and let your loyal customers tell the world. 👍🏼 More

by BRENDAARNOLDSCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, John Loving , Billy Lightfoot

Dec 07, 2023

Westside Lexus responded

Brenda, we're so grateful for your loyalty to Westside Lexus over the years! We love your idea about a commercial featuring our loyal customers. Thanks for sharing!

October 29, 2023

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Employee Rating

This dealership is unlike most dealerships. They encourage you to carefully think out your purchase before closing the deal. Even when you are questioning other cars at the time of closing, the More

by dayanao24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Westside Lexus responded

We're so glad to know that you had a positive experience with us at Westside Lexus. We always aim to ensure our customers are confident in their decisions. Thanks for the review, and enjoy your new ride!

October 28, 2023

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Employee Rating

Modern, large dealership. We’ve been doing business with Shekhar for over 10 years enough said. More

by atripodo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Westside Lexus responded

Shekhar and the team at Westside Lexus really appreciate your support! Thanks for doing business with us - see you down the road!

October 24, 2023

Dealership Rating
Employee Rating

Title: Deceptive Car Dealer and Untrustworthy Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how More

by drc0505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Loving, Ben Stephens

Oct 25, 2023

Westside Lexus responded

I'm really sorry to read about your experience. It's important for us that our customers feel they can trust us and it seems we've fallen short in this instance. I assure you, the issues you mentioned are not typical of our standards here and will be addressed promptly with the team involved. If possible, could we discuss this further? Please reach out at your earliest convenience so we can work towards a resolution together - Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

October 01, 2023

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Employee Rating

Brooke and Dominic were extremely professional and knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than More

by bl0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooke Malia

Oct 02, 2023

Westside Lexus responded

We're so glad to know that Brooke and Dominic were able to provide you with a great experience at Westside Lexus. It's wonderful to hear how satisfied you are with your new Lexus 350 RX F sport! Thanks for choosing us over other dealerships, we appreciate it!

September 20, 2023

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Employee Rating

The sales person was helpful and knew the vehicle well. He was a pleasure working with. I would recommend the dealership because of the professionals working there. More

by rayburdm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Sep 20, 2023

Westside Lexus responded

We're delighted to know that our sales team at Westside Lexus was able to provide you with a positive experience. Your recommendation means the world to us, thank you! Safe travels in your new vehicle.

Sep 20, 2023

rayburdm responded

Thank you Westside Lexus well done.

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