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![Dominic Thornton at Westside Lexus](https://cdn-user.dealerrater.com/images/dealer/14821/employees/63ba12cc11f0.jpg)
Dominic Thornton | Page 4
Financial Services Manager
Westside Lexus
12000 Katy Fwy
Houston, TX 77079
123 Reviews
Write a ReviewDealership Experience
4 yrs
123 Reviews of Dominic Thornton
October 29, 2023
This dealership is unlike most dealerships. They encourage you to carefully think out your purchase before closing the deal. Even when you are questioning other cars at the time of closing, the They encourage you to carefully think out your purchase before closing the deal. Even when you are questioning other cars at the time of closing, they encourage you to hold off before making the final decision. We are very happy with Westside Lexus. More
Other Employees Tagged: Shekhar Shroff, Lauren Goldman, JT Teodoro
October 24, 2023
Title: Deceptive Car Dealer and Untrustworthy Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how Salesman I recently had the unfortunate experience of dealing with Westside Lexus and their salesman, John Loving, and I cannot stress enough how disappointed and frustrated I am with the entire ordeal. In all my years of car buying, I have never encountered such dishonesty and disregard for customer trust. From the moment I stepped onto the lot, it was clear that my interests and needs were not their priority. John Loving came across as friendly and knowledgeable, but it didn't take long to realize that his apparent expertise was nothing more than a façade for a series of blatant lies and half-truths. The financial aspect of the transaction was equally problematic. John Loving & Dominic misled me about the terms of the financing agreement, and I ended up with a much higher interest rate than he had initially promised. This felt like a bait-and-switch tactic that only added to the overall sense of deception. In conclusion, my experience with Westside Lexus and John Loving was nothing short of a nightmare. I strongly advise anyone considering doing business with them to proceed with extreme caution, if not avoid them altogether. Their dishonesty and lack of integrity are inexcusable, and I regret the day I ever set foot in their dealership. Save yourself the headache and look elsewhere for a more trustworthy and reputable car dealer. More
Other Employees Tagged: John Loving, Ben Stephens
October 01, 2023
Brooke and Dominic were extremely professional and knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than knowledgeable about the vehicles. Brooke was very knowledgeable about the technology. This is Our first Lexus and Dealer personal is far better than European car dealer we have been purchasing from. We are very satisfied with Our 350 RX F sport. Thank You More
Other Employees Tagged: Brooke Malia
September 20, 2023
The sales person was helpful and knew the vehicle well. He was a pleasure working with. I would recommend the dealership because of the professionals working there. He was a pleasure working with. I would recommend the dealership because of the professionals working there. More
Other Employees Tagged: Mike Nelson
September 06, 2023
The dealership has a great sales relationship. Efficient and responsible. Pays attention to customer and explain things properly. Efficient and responsible. Pays attention to customer and explain things properly. More
Other Employees Tagged: Edwar Guerrero
August 28, 2023
Exceptional service and attention to detail is a cornerstone of Westside Lexus and the reason I continue to do business there. Jeffery Byers and Andrew Nagler provide the best service! cornerstone of Westside Lexus and the reason I continue to do business there. Jeffery Byers and Andrew Nagler provide the best service! More
Other Employees Tagged: Andrew Nagler
August 18, 2023
We had a perfect buying experience at Westside Lexus! This was our second purchase and expect to be back for our third in the future! This was our second purchase and expect to be back for our third in the future! More
Other Employees Tagged: Chong Lee, Jeffery Byers , Jeff Margolis
August 13, 2023
Mary Margaret is the best. She made this a very happy experience for me as this is the first time to buy a car by myself She made this a very happy experience for me as this is the first time to buy a car by myself More
Other Employees Tagged: Mary Margaret McGowan
August 12, 2023
Mary M McGowan is outstanding in sales. Chase is outstanding in Service. That's it. Chase is outstanding in Service. That's it. More
Other Employees Tagged: Mary Margaret McGowan, Chase Clements