Dominic Thornton
Dominic Thornton at Westside Lexus

Dominic Thornton | Page 6

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
244 Reviews
4.8

244 Reviews

Write a Review

Dealership Experience

5 yrs, 11 mos

244 Reviews of Dominic Thornton

July 28, 2025

Dealership Rating
Employee Rating

Steve and Doug made this an easy buying experience. Westside Lexus is where I’ve purchased my last 6 vehicles. Thanks. More

by Donlancb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Westside Lexus responded

Thank you for your loyalty and your fantastic feedback about Steve and Doug! We are grateful to have you as a customer. We hope you love your new ride, and we look forward to serving you again at Westside Lexus! Safe travels!

July 27, 2025

Dealership Rating
Employee Rating

Fantastic experience. Edwar the salesman was great. The experience was above and beyond my expectations. We love our new car. More

by BSCHLAFER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero

Jul 29, 2025

Westside Lexus responded

Thank you for sharing your fantastic experience with Edwar and our team! We hope you and your family love your new car. Enjoy the ride! - Westside Lexus Team

July 26, 2025

Dealership Rating
Employee Rating

Westside Lexus is top notch dealership with excellent sale consultant and good customer service. I gave Westside Lexus 5 Stars . More

by jennyakas77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Westside Lexus responded

Thank you for the excellent 5-star review, Jenny! We appreciate your support and look forward to serving you again at Westside Lexus. Safe travels!

July 18, 2025

Dealership Rating
Employee Rating

It was an excellent experience. We really appreciated the professionalism of our sales representative as well as our representative in the Finance Department. I would highly recom More

by stfidgeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Tatum

Jul 21, 2025

Westside Lexus responded

Thank you for recommending Westside Lexus! We are delighted that you had such a positive experience with our team, and we hope to work with you again in the future.

July 15, 2025

Dealership Rating
Employee Rating

Jay Brown was the best! He represents Lexus well! Also, Dominic was super funny and informative. The overall experience was great thanks to Jay & Dom! More

by trevorlyn.gonzales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Jul 15, 2025

Westside Lexus responded

We are thrilled that Jay, Dominic, and the team made your visit so positive! Thank you for choosing Westside Lexus and for sharing your experience. Safe driving ahead!

July 15, 2025

Dealership Rating
Employee Rating

Great service from the Lexus. Jay Brown was excellent, made us comfortable, patient and provided helpful suggestions that led us to a purchase of the vehicle. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

Jul 15, 2025

Westside Lexus responded

George, this feedback made our day! We are thrilled that Jay went above and beyond to assist you at Westside Lexus and we will give him a shoutout for a job well done. Thank you for your business and congratulations on your new car!

July 12, 2025

Dealership Rating
Employee Rating

Steve is awesome and incredibly helpful. The process was smooth in identifying a car. We have purchased all our Lexus from Steve. The transition of learning the auto was smooth..... Scott B More

by M.BUNCH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Scott Bissonett

Jul 14, 2025

Westside Lexus responded

Thank you for sharing this glowing review of Steve, Scott, and the team! We appreciate your continued business, and we hope to welcome you back to Westside Lexus in the future. Have a wonderful day!

July 01, 2025

Dealership Rating
Employee Rating

Mr. Keener my Sales Rep was a pleasure to deal with. He made my experience at Westside worth the trip. I can't say enough good things about him. Professional and knowledgeable. More

by masterson1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener, Alex Ponce

Jul 02, 2025

Westside Lexus responded

We're overjoyed to hear that Lurie made your experience at Westside Lexus so positive and worthwhile! Our team takes pride in providing professional and knowledgeable service, and it's great to know we hit the mark for you. Thank you for sharing this feedback!

June 27, 2025

Dealership Rating
Employee Rating

All employees of the dealership worked together to make the car buying experience as pain free as possible. They were all knowledgeable, pleasant and competent More

by Mickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, Adam Nguyen

Jun 30, 2025

Westside Lexus responded

Mickey, we're delighted to hear that our team at Westside Lexus made your car buying experience smooth and enjoyable. Thanks for the kind words!

June 26, 2025

Dealership Rating
Employee Rating

The finance team personnel Dominic Thornton was rude to me and gave bad customer service once car sold the communication was poor from sales agent too. More

by SS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Davidson, Shawn An , Paul Carson and Christian Davidson were nice and helped me

Jun 26, 2025

Westside Lexus responded

I'm sorry to hear about your experience with our finance and sales teams. We strive for excellent customer service, so it's disappointing to learn we fell short in this instance. We will be sure to address this with the team. Please feel free to reach out if you'd like us to address any specific concerns or discuss further. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

...
6
...

Dealership Inventory (446 Vehicles)

new 2026 Lexus RX 350h car, priced at $61,253
2026 Lexus RX 350h
new
Red exterior
Automatic
All-wheel Drive
used 2017 INFINITI QX60 car, priced at $8,113
2017 INFINITI QX60
used
Green exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $62,688
2026 Lexus RX 350
new
N/A exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $61,678
2026 Lexus RX 350
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Lexus TX 350 car, priced at $67,637
2026 Lexus TX 350
new
N/A exterior
Automatic
All-wheel Drive
used 2021 Ford Expedition car, priced at $37,113
2021 Ford Expedition
used
White exterior
Automatic
Rear-wheel Drive