Don Elliott
Don Elliott at Autonation Subaru Carlsbad

Don Elliott | Page 2

Customer Relations Coordinator

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

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rated
31 Reviews

Dealership Experience

34 yrs, 6 mos

not yet
rated

31 Reviews

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31 Reviews of Don Elliott

June 16, 2021

Dealership Rating
Employee Rating

Shannon was very polite, friendly and knowledgeable. This was our first experience leasing a car and a there was no pressure from Shannon. We would definitely come back in the future. More

by jmroth23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Sonstein , Shannon Olivarez

Jun 17, 2021

Autonation Subaru Carlsbad responded

Thank you for sharing your kind words about Shannon. It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Bob Baker Subaru

May 03, 2021

Dealership Rating
Employee Rating

Zach is exceptional...prompt, courteous, friendly and professional. Can't ask for anything more. The entire team at Bob Baker Subaru makes it a rruly exceptional experience. More

by themclean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Thompson, Armando Rodrigues , Bill Kornik, Zach Lenfesty

May 04, 2021

Autonation Subaru Carlsbad responded

We are so happy Zach and our Bob Baker Subaru team earned your five stars. Thanks so much!

April 14, 2021

Dealership Rating
Employee Rating

Great Customer Care Service Shannon was very knowledgeable and honest, kind, and made us fell really relaxed, comfortable, and a good feeling talking with her. More

by dghamilton213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Thompson , Norman Amabile, Zach Lenfesty, Shannon Olivarez

Apr 14, 2021

Autonation Subaru Carlsbad responded

Thank you for sharing your kind words about Shannon. It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! - The Bob Baker Subaru Team

March 29, 2021

Dealership Rating
Employee Rating

The entire experience purchasing my new Subaru was incredible! Jason was incredibly helpful through the process and was solely focused on client satisfaction. 10/10 recommend Bob Baker Subaru! More

by austin38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Sonstein, Jason Field , Luis

Mar 30, 2021

Autonation Subaru Carlsbad responded

Jason will be pleased to hear this review! Thank you for the awesome five-star rating and for choosing Bob Baker Subaru! We look forward to providing another excellent experience next time!

March 04, 2021

Dealership Rating
Employee Rating

Best service writers anywhere. I sold my Maserati GT convertible and bought a used outback. I haven’t compromised on quality or service I’m very happy to say. More

by coast-n-country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armando Rodrigues , Norman Amabile, William Carrasco, Tanner Knapp, Bill Kornik, Zach Lenfesty, Julian Perez, JP Phillips, Bobby Reynolds

Mar 05, 2021

Autonation Subaru Carlsbad responded

We love hearing from happy customers! Thank you for your feedback and for choosing Bob Baker Subaru!

February 22, 2021

Dealership Rating
Employee Rating

You are the most rude dealer in my life which spans 60 plus yrs. I was told to not bring back take back towhere I bought car Your selling office staff are rude and don’t under stand a simple trust I More

by dng0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Norman Amabile, William Carrasco, Tanner Knapp, Zach Lenfesty, Julian Perez, JP Phillips, Bobby Reynolds

February 05, 2021

Dealership Rating
Employee Rating

I have purchased eight automobiles from Bob Baker Subaru/Volkswagen. I have seen employees change over the years but the integrity of the dealership has been consistent. The team in the service depar More

by jrcoulter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Thompson , Norman Amabile, William Carrasco, Tanner Knapp, Zach Lenfesty, Julian Perez, JP Phillips, Bobby Reynolds

Feb 08, 2021

Autonation Subaru Carlsbad responded

Wow! Eight vehicles from our dealership! We're impressed and truly appreciative! We're glad to hear that our team continues to provide you with a five-star experience each time you visit Bob Baker Subaru! Thank you for leaving us this excellent five-star review and for being part of our family!

January 15, 2021

Dealership Rating
Employee Rating

Awful service completely ripped me off will never be returning here again they acted like I was a dumb girl who didn’t understand anything More

by jess.guerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Armando Rodrigues , Norman Amabile, William Carrasco, Tanner Knapp, Bill Kornik, Zach Lenfesty, Julian Perez, JP Phillips, Bobby Reynolds

Jan 28, 2021

Autonation Subaru Carlsbad responded

I am so sorry about this, I would like to help if you want to return please let me know if I can help. Also we can have you work with someone else if you would like. Please let me know.

January 12, 2021

Dealership Rating
Employee Rating

I always am well cared for and respected and supported and guided when I’m there. Everyone is always warm and friendly and I’m always grateful to be there because I trust to be treated exactly that way. More

by GINNI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Kornik, Robert Simon, Hugh Stewart

Jan 12, 2021

Autonation Subaru Carlsbad responded

This is so great to hear! It is always our pleasure to support you here at Bob Baker Subaru. We love knowing our team is providing this high level of service. Thank you and take care!

December 21, 2020

Dealership Rating
Employee Rating

Horrible experience 😡 I was in the dealership over 4 hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come a More

by crown28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dustin Taylor, Nathan Thompson, Seth Sonstein, Armando Rodrigues , Bill Kornik, Robert Simon

Dec 21, 2020

Autonation Subaru Carlsbad responded

Hello. I am sorry to hear about your service visit. I would appreciate an opportunity to speak to you about it. Please call me on my direct l ine at (760) 804-5038. I am here Monday thru Friday from 8 am to 3:30 pm. Thank you. Don Elliott, Customer Service Manager

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