"I have purchased eight automobiles from Bob Baker..."
- jrcoulter Verified Customer
I have purchased eight automobiles from Bob Baker Subaru/Volkswagen. I have seen employees change over the years but the integrity of the dealership has been consistent. The team in the service department has always been responsive, knowledgeable and professional. Keep up the good work.
Wow! Eight vehicles from our dealership! We're impressed and truly appreciative! We're glad to hear that our team continues to provide you with a five-star experience each time you visit Bob Baker Subaru! Thank you for leaving us this excellent five-star review and for being part of our family!
January 15, 2021
"Awful service completely ripped me off will never be..."
- jess.guerrero Verified Customer
Awful service completely ripped me off will never be returning here again they acted like I was a dumb girl who didn’t understand anything
I am so sorry about this, I would like to help if you want to return please let me know if I can help.
Also we can have you work with someone else if you would like. Please let me know.
January 12, 2021
"I always am well cared for and respected and supported..."
- GINNI0 Verified Customer
I always am well cared for and respected and supported and guided when I’m there. Everyone is always warm and friendly and I’m always grateful to be there because I trust to be treated exactly that way.
This is so great to hear! It is always our pleasure to support you here at Bob Baker Subaru. We love knowing our team is providing this high level of service. Thank you and take care!
December 21, 2020
"Horrible experience 😡 I was in the dealership over 4..."
- crown28 Verified Customer
Horrible experience 😡 I was in the dealership over 4 hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come and talk to me 😡 I wonder it Mr Bob he will like to be treated the same way some where else.
Poorly management and poorly service at the Bob Baker VW dealership
For sure I won’t recommend this dealer to anyone 👎🏼
Hello. I am sorry to hear about your service visit. I would appreciate an opportunity to speak to you about it. Please call me on my direct l ine at (760) 804-5038. I am here Monday thru Friday from 8 am to 3:30 pm. Thank you. Don Elliott, Customer Service Manager
December 09, 2020
"The professionalism of Shannon Olivarez and knowledge of..."
- swelle Verified Customer
The professionalism of Shannon Olivarez and knowledge of Don Elliott helped make my first ever Subaru purchase seem like a wise decision. I'm a very satisfied customer.
Thank you for your review! We're so happy to hear that Zac was able to get you back on the road safely! We appreciate your high stars! See you next time at Bob Baker Subaru!
August 03, 2020
"Chad was excellent. He confirmed what I suspected was..."
- egriffin Verified Customer
Chad was excellent. He confirmed what I suspected was wrong with my car and it was taken care of in under 3 hours. They even provided a rental vehicle in the meantime. Everyone was very friendly and my car was detailed after the service! I am very satisfied with the service department here.
"Everyone was of great help especially Jason in sales he..."
- ROMANZAMARRIPA Verified Customer
Everyone was of great help especially Jason in sales he is the one that helped me out and answered all of my questions with no problem. I would definitely recommend anyone looking to buy a car to go with Jason because was of great help and a very honest person. Thank you!
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