Donato Keenan | Page 4

I purchased a 2o2o used truck. ....the truck did not have a 2nd set of keys ready, there was trash in my truck when i picked it up and it had not been detailed. Andrew( who has been ....the truck did not have a 2nd set of keys ready, there was trash in my truck when i picked it up and it had not been detailed. Andrew( who has been great) has been stuck explaining why the truck hasnt been properly detailed. More

by joshuaparrow Verified Customer Verified Customer

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Quick and easy process. Dave was our salesman and is on top of his game. Great people to deal with!! Dave was our salesman and is on top of his game. Great people to deal with!! More

by miketprox Verified Customer Verified Customer

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The Denooyer team made this purchase an enjoyable experience. They answered all my questions, found me the vehicle I was looking for, provided the financing and insurance services I needed and I was experience. They answered all my questions, found me the vehicle I was looking for, provided the financing and insurance services I needed and I was driving my Silverado home in just a few hours that same day. When it’s time for my next vehicle I’ll definitely be heading back to Denooyer Chevrolet. More

by kubler721 Verified Customer Verified Customer

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Quick Simple Process, Staff were attentive and worked hard to get my vehicle switched over! hard to get my vehicle switched over! More

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Everyone at DeNooyer was wonderful to me. They made me feel like I was their only customer. My dealer Bob Neet treated me like I was part of his family. He even stayed late to accommodate me They made me feel like I was their only customer. My dealer Bob Neet treated me like I was part of his family. He even stayed late to accommodate me on two occasions. When he found out that I wanted to get my car quicker than originally planned, he made sure everything was all set for me! I would definitely recommend this dealership as well as Bob Neet to anyone who was looking for a car! More

by mamcveigh Verified Customer Verified Customer

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Very professional and knowledgeable staff. I was most impressed by Andy Lobb's positive attitude and demeanor. I was most impressed by Andy Lobb's positive attitude and demeanor. More

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Ended up waiting a long time, sales person was good, service was the worst. Almost walked out. service was the worst. Almost walked out. More

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Our recent purchase was a great experience. Dan Tran was a pleasure to deal with. Will definitely seek him out for future purchases. The delivery team provides exceptional customer service. Don Dan Tran was a pleasure to deal with. Will definitely seek him out for future purchases. The delivery team provides exceptional customer service. Donato and Ariana should be commended. DeNoyer has two gems in the making with these two and, hopefully you can see the value in developing and fostering their growth. They represent your company very well. They are the customers final interaction/experience in the purchase process and they left us feeling confident and extremely happy with our purchase. The only criticism I have is with Louis the finance guy. He bold faced misrepresented the truth to us. He told us the vehicle had never been ceramic coated and, convinced us to buy that add on. However when we spoke with Nick DeNoyer and Dylan, we found out the vehicle had in fact been ceramic coated 3 times! Also, Louis never got back to us with our finance rate or which lender we were going with. I don’t think it’s unreasonable for the customer to have that information before signing loan documents. When I asked Louis about it he said, “oh I tried to call you”. I told him I never received a call from him. His response was, “oh, I mean I meant to call you”. Two misrepresentations of the truth. I don’t know if the finance people receive stipends or a bonus for each warranty they sell but, the behavior exhibited by Louis doesn’t seem to gel with the exceptional customer service we received from your other employees. We are first time DeNoyer customers and, It’s because of Dan Tran, the delivery team and Nick DeNoyer that we didn’t walk away from the deal. More

by cblacker2 Verified Customer Verified Customer

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