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Donavan Maddox
Refer Me
130 Reviews
Industry Experience
4 yrs, 5 mos
Languages Spoken
English
130 Reviews
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130 Reviews of Donavan Maddox
October 27, 2021
Donavan was super friendly and very patient. Very knowledgeable about the Telluride that I was interested in and never pressured me. knowledgeable about the Telluride that I was interested in and never pressured me. More
by Cmillsaps65
Other Employees Tagged: Randy Rosenbalm
Helpful 
October 13, 2021
Best Kia in the area! Donavan and Colton were very helpful and knowledgeable. We knew exactly what we wanted when we walked in, they were able to work with us and get within the price range we wanted. helpful and knowledgeable. We knew exactly what we wanted when we walked in, they were able to work with us and get within the price range we wanted. It was the fastest car purchase we ever made. In and out,and hassle free! More
by Sachabest0310
Other Employees Tagged: Colton Tannenbaum
September 28, 2021
Your salesman Donavan Maddox was very professional and great p/r . He was knowledgeable about the car which I was interested in and inform me that if I had good credit that it was possible for me to get t great p/r . He was knowledgeable about the car which I was interested in and inform me that if I had good credit that it was possible for me to get the car without a down payment. His personality as a salesman is one of uniqueness kind, ,honest and of integrity. More
by dmuhammad.hky
September 27, 2021
My experience with Paramount being pleasurable is all because of Donovan. He was interested in my need, not the sale. The majority of people buying cars avoid dealerships due to feeling the pressure of q because of Donovan. He was interested in my need, not the sale. The majority of people buying cars avoid dealerships due to feeling the pressure of quantity versus quality sales. Having more salesman with Donovans demeanor (a genuine vibe) could put this dealership on top! More
by T
September 17, 2021
David and Donavan were great. Everyone was on the ball and made sure we were taken care of. I can say honestly we had a very nice experience here. and made sure we were taken care of. I can say honestly we had a very nice experience here. More
by Thomas stamper
Other Employees Tagged: David Hoover , Colton Tannenbaum
June 23, 2021
Awesome service and great attitudes. Really tried to help the best they could. the best they could. More
by Tstoryarchery
Other Employees Tagged: Randy Rosenbalm
June 11, 2021
Great place. Super friendly and easy to work with. Had to bring my 3 and 6 year old and staff was amazing with them. It was nice to see! bring my 3 and 6 year old and staff was amazing with them. It was nice to see! More
by Cciolek1987
Other Employees Tagged: Cody McRary , Colton Tannenbaum
April 26, 2021
Not a good overall experience! We purchased a Toyota Highlander from here and Donovan was the sales member we dealt with. We were there in the evening and by the time our test drive was over and our dec Highlander from here and Donovan was the sales member we dealt with. We were there in the evening and by the time our test drive was over and our decision to purchase was made it was closing time. Donovan and a member of the finance team stayed to finish up the paperwork and sale. As a negotiation of the sale we were promised a new set of tires, as the ones on the vehicle were at the wear bars, two missing headrests and a "button cover" that was missing for the climate control knob, and the car would be cleaned. Needless to say, everything went downhill from the time we signed our name. Communications on updates on the remaining items was only when we would call or text to try and get information and was still very slow responses to get back or just didn't happen. We were supposed to bring the car in the following Sat for the tires but it ended up being another week because they did not order them. When we did take it in and they were supposed to clean it as well, that never happened. Donovan was out on the Sat he told us to bring it in, which is understandable because he was getting married. However, he had told us a loaner would be available, as well as the headrests and a gift card for dinner, since it had been such a headache. Well, we get there and no one knows about the loaner or headrests and I did not even mention the gift card b/c I figured they did not know about it either and it was not worth the hassle of even going through. Art was very helpful in getting us a loaner and another gentleman was able to locate the headrest. We were told service would call us when they were finished with our car, which would be sometime that day. The service dept closes at 4pm on Sat and by 3pm we had heard nothing. I tried calling both the sales number and service number and never got an answer. I finally called Art on his cell, which he had wrote down on the loaner car paperwork. He called back and said our car was done and service were expecting us at 3. I'm not sure how we were to know that when we were told we would be called when it was done and never was. When I got there to pick the car up, the new tires were on but they did not even take the time to put the headrests on, just laid them in the back seat. They didn't bother to wash it as promised either. All in all, it was a very disappointing experience. I do not hold out any hope for the missing knob cover, or the a supposed gift card. Art was the most help but I did explain to him, when I picked up the car, that I was regretful in giving my business to Paramount Kia. To spend $20K+ and get that kind of service and headache was very disappointing. The 2 stars are for Art and his help, other than that, it would have been zero. I've learned my lesson. More
by Joy
