We were extremely satisfied from sales to financing!
They are very professional, honest and helpful!
They are very professional, honest and helpful!
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by jeanoden5
Verified Customer
Verified Customer
Apr 13, 2026 -
Kia of Port Charlotte responded
It’s wonderful to hear you felt supported from sales through financing. Nicole, Jorge, and Donavin will be pleased to know their professionalism and honesty made such a difference. Enjoy your new Kia K5!
The team at Port Charlotte was a pleasure to work with.
They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time.
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by T Burns
Verified Customer
Verified Customer
Apr 05, 2026 -
Kia of Port Charlotte responded
It’s wonderful to hear our team provided knowledgeable, caring service during your new Kia purchase. We appreciate your recommendation and look forward to helping you again.
Everyone was fantastic and very helpful and courteous it
was a joyful experience to buying the vehicle.
was a joyful experience to buying the vehicle.
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by marcelfoshay
Verified Customer
Verified Customer
Apr 01, 2026 -
Kia of Port Charlotte responded
It’s wonderful to hear our team provided courteous and helpful service during your Jeep Wrangler purchase. We’re glad the process was smooth for you. Enjoy your Wrangler adventures!
Unprofessional Sales Department.
Insurance broker quoting policies double the cost of a reputable local agent.
The entire car buying process should not take 3 hours when a cus
Insurance broker quoting policies double the cost of a reputable local agent.
The entire car buying process should not take 3 hours when a customer decides on a car in 15 min.
Salesmen very unprofessional.
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by tpcfsu87
Verified Customer
Verified Customer
Mar 12, 2026 -
Kia of Port Charlotte responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Mar 12, 2026 -
Kia of Port Charlotte responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Horrible Experience
Lacking in professional
But a
great automobile
I would not recommend your dealership to anyone
great automobile
I would not recommend your dealership to anyone
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by tpcfsu87
Verified Customer
Verified Customer
Mar 09, 2026 -
Kia of Port Charlotte responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Mar 12, 2026 -
Kia of Port Charlotte responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you
I had an amazing car-buying experience at Kia of Port
Charlotte, and it was all thanks to Marshall (chatgpt://generic-entity?number=0) in finance and Donavin (chatgpt://generic-entity?number=1) in sales.
Charlotte, and it was all thanks to Marshall (chatgpt://generic-entity?number=0) in finance and Donavin (chatgpt://generic-entity?number=1) in sales.
Donavin made the entire process smooth, honest, and stress-free from the moment I walked in. He truly listened to what I wanted, never pressured me, and made sure I felt confident every step of the way. When it came time for finance, Marshall went above and beyond—explaining everything clearly, answering all my questions, and making sure I left feeling taken care of, not just sold to.
You can tell they genuinely care about their customers and take pride in what they do. This was more than just buying a car—it was a great experience with great people. I highly recommend asking for Donavin and Marshall if you’re shopping here. They’ll take care of you like family.
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by myrlande.bruno81
Feb 20, 2026 -
Kia of Port Charlotte responded
We’re delighted Donavin helped make your visit stress free and Marshall guided you smoothly through financing. We’re glad your BMW X1 is serving you well and that you felt supported throughout. We look forward to assisting you again whenever you need us.
Donavin helped show my daughter different cars that were
on the lot and Marshall helped us with the financing. Both did a good job helping!! We were thankfully allowed to get my daughter a 2022 Kia Seltos!!
on the lot and Marshall helped us with the financing. Both did a good job helping!! We were thankfully allowed to get my daughter a 2022 Kia Seltos!!! SO thankful for them and the team at Kia.
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by hazelibra
Feb 20, 2026 -
Kia of Port Charlotte responded
Thank you for recognizing Donavin’s guidance through our inventory and Marshall’s financing support. We’re delighted your daughter is behind the wheel of a 2022 Kia Seltos and appreciate your trust in our team.
Marshall and Donovan helped me get into a 2022 Seltos
after having my car for almost a decade. They both gave me all the information in order for me to make a decision. Thank you!
after having my car for almost a decade. They both gave me all the information in order for me to make a decision. Thank you!
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by briannatriola2812
Feb 20, 2026 -
Kia of Port Charlotte responded
We’re delighted Marshall and Donavin guided you through every detail to help you select your used 2022 Kia Seltos after a decade with your previous car. Enjoy the ride and thank you for sharing your experience.
They messed up my registration and my loan info!
They had the wrong vin and vehicle on both!!!!!! Not good when I could have been pulled over and possibly lost my license or my insurance! I believe
They had the wrong vin and vehicle on both!!!!!! Not good when I could have been pulled over and possibly lost my license or my insurance! I believe because of the wrong vin, I am paying for that price and not the price of my vehicle
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by sdexter1975
Verified Customer
Verified Customer
Jan 28, 2026 -
Kia of Port Charlotte responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Jan 28, 2026 -
sdexter1975 responded
Nothing you can do now. I received a phone call from Jerry Morgan asking to rectify this, but after speaking to him and letting him know that I could have been in some serious trouble having my insurance with the correct vin number and my registration with the wrong one, he flat out told me "well, it didn't happen, so let's move forward". That didn't sit well with me! Granted that finance fixed the issue with my registration, but he could have been more concerned and offered an apology, but he made me seem like the bad guy
Jan 28, 2026 -
Kia of Port Charlotte responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
found a good deal and was treated right.
Will return to shop for my next car.
Will return to shop for my next car.
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by derekmyall
Verified Customer
Verified Customer
Jan 18, 2026 -
Kia of Port Charlotte responded
Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!