Donna Mogavero
Donna Mogavero at Germain Lexus of Easton

Donna Mogavero | Page 5

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
145 Reviews
4.9

145 Reviews

Write a Review

145 Reviews of Donna Mogavero

February 28, 2026

Dealership Rating
Employee Rating

Your service was great. My car was ready very fast. Thank you for your service. More

by Franca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Germain Lexus of Easton responded

Thank you for your kind words, Franca! We are glad we could provide you with excellent service and get your car back to you quickly at Germain Lexus of Easton.

February 23, 2026

Dealership Rating
Employee Rating

No matter when I go, I always receive the best customer service. There have been times I’ve had to stop by for an issue with my car and they always make the time. More

by DThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Barnes

Feb 23, 2026

Germain Lexus of Easton responded

Thank you for your loyalty and for sharing your kind words about our team! It's our pleasure to assist whenever you need us. We look forward to your next visit here at Germain Lexus of Easton. Safe travels!

February 21, 2026

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Employee Rating

Outstanding repair quality and customer service! I've never taken my car anywhere else for service. Donna is well versed in the entire process. More

by TOMANDKELLYDYAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Germain Lexus of Easton responded

Thank you for putting your trust in Germain Lexus of Easton! We will let Donna know that you appreciate her expertise and kind service. See you next time, Tom and Kelly!

February 18, 2026

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Everyone involved did a nice job. Need to get at wash fixed would be nice. More

by kamolesky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Germain Lexus of Easton responded

Kamolesky, your kind review warms our hearts! Thank you from the Germain Lexus of Easton Team.

February 17, 2026

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They were very accommodating with a last minute schedule change. Staff was extremely kind and helpful. Service appt was very efficient. Please double check on the woman who booked our appointment…I think he More

by ANGELASAN3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 17, 2026

Germain Lexus of Easton responded

We’re happy to hear Donna and the team went above and beyond to assist you here at Germain Lexus of Easton. We’ll pass along your kind words, and we look forward to your next visit! Safe travels!

February 13, 2026

Dealership Rating
Employee Rating

Front windshield still has inverted "V" on it & front & rear windshields are smeared from service center attempts to clean them. Car wash did not do a good job on whole back end of vehicle. Still dirty. More

by MJWOOL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 16, 2026

Germain Lexus of Easton responded

Thank you for sharing your appreciation for Donna, but we are sorry to hear you aren't totally satisfied with your vehicle after leaving our service center. We will make sure this feedback gets back to our team so we can make improvements. Please do not hesitate to reach out if you would like to discuss this further. Thank you for your kind words!

February 07, 2026

Dealership Rating
Employee Rating

Excellent service by dealership. Very pleased with interaction with our service representative Donna. Pleased with quality of work. More

by Spatel724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton and for sharing your excellent feedback about Donna and the team. We look forward to seeing you next time!

February 07, 2026

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Employee Rating

My appointment was at eight, but my service advisor was a little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor More

by Pozenel.mindy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Hathcock

Feb 09, 2026

Germain Lexus of Easton responded

Thank you for sharing your experience, Mindy. We apologize for the initial delay and communication issues, but we're grateful for your patience. Please don't hesitate to reach out if you have further feedback or need assistance. Safe travels!

February 06, 2026

Dealership Rating
Employee Rating

Donna provided excellent customer service. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. More

by TAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Spencer, Curtis,technician worked on my car and young lady at cashier's desk did a fantastic job receiving and processing payments.payments

Feb 09, 2026

Germain Lexus of Easton responded

We are delighted to read your feedback about Donna! Thank you for choosing Germain Lexus of Easton and for sharing your experience.

February 02, 2026

Dealership Rating
Employee Rating

Staff very friendly and competent. Donna has been my advisor for a long time she is always accommodating and answers all my questions. More

by JANELAINE7245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Germain Lexus of Easton responded

Thank you for your trust and loyalty! We'll be sure to pass along your compliments to Donna. We look forward to seeing you again at Germain Lexus of Easton, Jane.

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