Donna Mogavero | Page 5
Service Advisor
Germain Lexus of Easton
4130 Morse Crossing
Columbus, OH 43219
145 Reviews
Write a Review145 Reviews of Donna Mogavero
February 23, 2026
No matter when I go, I always receive the best customer service. There have been times I’ve had to stop by for an issue with my car and they always make the time. service. There have been times I’ve had to stop by for an issue with my car and they always make the time. More
Other Employees Tagged: Joshua Barnes
February 17, 2026
They were very accommodating with a last minute schedule change. Staff was extremely kind and helpful. Service appt was very efficient. Please double check on the woman who booked our appointment…I think he change. Staff was extremely kind and helpful. Service appt was very efficient. Please double check on the woman who booked our appointment…I think her name was Donna but she should receive recognition because she went above and beyond to help us More
February 13, 2026
Front windshield still has inverted "V" on it & front & rear windshields are smeared from service center attempts to clean them. Car wash did not do a good job on whole back end of vehicle. Still dirty. rear windshields are smeared from service center attempts to clean them. Car wash did not do a good job on whole back end of vehicle. Still dirty. Donna is always efficient, professional & easy to work with. More
February 07, 2026
My appointment was at eight, but my service advisor was a little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor little late to work so thankfully another service advisor got me started, but then I never received the normal text messages from the service advisor like you normally get updates and some advisement on when your car will be ready. I had to reach out to her. More
Other Employees Tagged: Jeff Hathcock
February 06, 2026
Donna provided excellent customer service. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. They kept me informed about the vehicle and provided an inspection. Overall, the dealership provided a good customer experience there. More
Other Employees Tagged: Nathan Spencer, Curtis,technician worked on my car and young lady at cashier's desk did a fantastic job receiving and processing payments.payments

