Donna Tran Gonzales
Donna Tran Gonzales at Hawk Subaru of Joliet
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Donna Tran Gonzales | Page 3

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Donna Tran Gonzales

August 02, 2023

Dealership Rating
Employee Rating

The ladies and gentlemen at the service center are the BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. More

by KATCAMP45
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2023

Hawk Subaru of Joliet responded

Hi, thank you so much for your positive comments about Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

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I brought my car in for tires, and they spotted an engine issue that needed repair, contacted Subaru to have it covered under warranty, and arranged for a complimentary loaner car before I even knew there wa More

by SKirk
Service Price Transparency
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Recommend Dealer
Yes
Aug 02, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 26, 2023

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Donna is great! She explained my repair thoroughly and called me as soon as the car was done. More

by LJJELLYBEA
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Recommend Dealer
Yes
Jul 29, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. If you're ever in need of more help, please let us know!

July 23, 2023

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Donna is explains everything in a clear a concise manner. She takes her time w/ me More

by alohagirl1069
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Recommend Dealer
Yes
Jul 25, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 22, 2023

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Was able to schedule in the morning to get completed right away & was only there an hour. More

by MADAY1977
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Recommend Dealer
Yes

Other Employees Tagged: Luis Figueroa

Jul 24, 2023

Hawk Subaru of Joliet responded

Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 22, 2023

Dealership Rating
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Donna Tran Gonzales is Efficient and professional, she has good communication skills and was very helpful at this visit. More

by LJWEBER48
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rocco Massarelli , Shaun Shore

Jul 24, 2023

Hawk Subaru of Joliet responded

Hello, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jul 24, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 18, 2023

Dealership Rating
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This facility is always on top of their game! Reasonable and ready when promised. Took my 2022 Outback in for service, everyone I encountered was personable, professional and answered my question More

by Stevecal5035
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert

Jul 20, 2023

Hawk Subaru of Joliet responded

HI, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 20, 2023

Hawk Subaru of Joliet responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2023

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serviced at dealer for ten years since the car was new. always been satisfied with service More

by FLOFDAHL
Recommend Dealer
Yes
Jul 17, 2023

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. Our team is available should you require any extra help.

July 04, 2023

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We have been leasing the Subaru Ascent and Hawk Subaru has recently taken care of a problem we had with the captain chair behind the passenger seat. Something got jammed in the track in which the chair s More

by RONIC4EVER
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Recommend Dealer
Yes
Jul 06, 2023

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2023

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Addressed my issue in a cost effective manner. Also completed an oil change. Service manager was great. More

by MALIND65
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Hawk Subaru of Joliet responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Jun 28, 2023

Hawk Subaru of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!