Donna Tran Gonzales | Page 3
Service Advisor
Hawk Subaru of Joliet
2401 S. Il. Route 59
Plainfield, IL 60586
44 Reviews
Write a Review44 Reviews of Donna Tran Gonzales
August 02, 2023
The ladies and gentlemen at the service center are the BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. BEST, bar none. I love them all. Smart, friendly and kind! As long as I have a Subaru or any other car will have them serviced at this facility. More
Other Employees Tagged: Daryl Woltman, Rocco Massarelli, Chris Tsaliangos, Jeff Colbert, Luis Figueroa, Renee Miller, Kelvin Nunez
July 30, 2023
I brought my car in for tires, and they spotted an engine issue that needed repair, contacted Subaru to have it covered under warranty, and arranged for a complimentary loaner car before I even knew there wa issue that needed repair, contacted Subaru to have it covered under warranty, and arranged for a complimentary loaner car before I even knew there was a problem. More
July 22, 2023
Was able to schedule in the morning to get completed right away & was only there an hour. right away & was only there an hour. More
Other Employees Tagged: Luis Figueroa
July 22, 2023
Donna Tran Gonzales is Efficient and professional, she has good communication skills and was very helpful at this visit. has good communication skills and was very helpful at this visit. More
Other Employees Tagged: Rocco Massarelli , Shaun Shore
July 18, 2023
This facility is always on top of their game! Reasonable and ready when promised. Took my 2022 Outback in for service, everyone I encountered was personable, professional and answered my question Reasonable and ready when promised. Took my 2022 Outback in for service, everyone I encountered was personable, professional and answered my questions and concerns. More
Other Employees Tagged: Jeff Colbert
July 04, 2023
We have been leasing the Subaru Ascent and Hawk Subaru has recently taken care of a problem we had with the captain chair behind the passenger seat. Something got jammed in the track in which the chair s has recently taken care of a problem we had with the captain chair behind the passenger seat. Something got jammed in the track in which the chair slides forward. The service department fix the problem, replaced the track, and provided transportation for me back to my home while I waited for them to repair the car. I accidentally left my garage door opener in my car when I dropped it off and was able to drive back there in the loaner care they provided. I am thankful for the wonderful service they have provided our family. More