Doug Darr
Doug Darr at Jim Butler Chevrolet

Doug Darr | Page 24

Pre-Owned Sales Manager

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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3.9
316 Reviews
3.9

316 Reviews

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316 Reviews of Doug Darr

November 18, 2019

Dealership Rating
Employee Rating

Problem wasn’t fixed. I brought my car in for a recall and a check engine light. When I picked the car up the check engine light was still on and not fixed. Now I have to s More

by shawn.surwillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 18, 2019

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Shawn. We understand your frustration that the Check Engine Light (CEL) was not resolved. The recall that you had done on your vehicle was to reset and update the computer system that turns on the CEL. Normally, this recall resolves the CEL being on and there are not additional problems. We are glad you are planning to come back in so we can find out what else was not addressed and not logged on the CEL monitor. If you would like to discuss further, please feel free to reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

November 13, 2019

Dealership Rating
Employee Rating

Excellent sale from internet buying I seen the car on the internet. Called and placed a deposit down on the car. Pictures of the car was sent to my phone after the car was inspected. All More

by marybailey1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Ruchala , Chris Brinley

Nov 13, 2019

Jim Butler Chevrolet responded

Thank you for your kind feedback, Mary! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle purchase and our team was happy to share that experience with you! Thank you again for joining the Jim Butler family and we look forward to seeing you for your routine maintenance and future vehicle purchases!

October 21, 2019

Dealership Rating
Employee Rating

Great Service The service is great, Tony Palmer helped with my daughter's car and then due to a car accident I had to get a new car. I told him what I wanted and we More

by lynnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Palmer

Oct 21, 2019

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Tony was able to ensure that you had such a great experience with us. We hope you enjoy your new car for many years to come!

October 19, 2019

Dealership Rating
Employee Rating

Friendly service Great guys to do business with. Very friendly atmosphere and made buying a truck a easy and had no second thoughts at all. Definitely recommend Brian More

by cbreuer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Brian Steinlage

Oct 21, 2019

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new truck and look forward to seeing you again for your next purchase or service!

October 17, 2019

Dealership Rating

Excellent! Matt (and the entire staff) were great to deal with. Simple a very enjoyable experience from beginning, to the delivery. A huge selection of vehicle More

by fireman712000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Brinley, Matt Dawson

Oct 18, 2019

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

October 17, 2019

Dealership Rating
Employee Rating

Equinox ECU issue We came in with an issue we initially thought was a transmission problem or a computer problem we experienced earlier this year. Kim H was very quick More

by ANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann

Oct 17, 2019

Jim Butler Chevrolet responded

Thanks for the awesome review, Anthony! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to seeing you next time!

October 08, 2019

Dealership Rating
Employee Rating

Great service Worked with Tony and got the vehicle I wanted with no hassle on my trade in. Wouldn’t hesitate to go back in the future. Pleasant experience overall. More

by abradley2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Palmer

Oct 08, 2019

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. Welcome to the Jim Butler family!

October 07, 2019

Dealership Rating

Always on point I have had my vehie serviced at Jim Butler Chevrolet multiple times and they do the job right I highly recommend the dealership and staff More

by jzensen0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 08, 2019

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 06, 2019

Dealership Rating
Employee Rating

Car Repair Everyone is always nice and helpful when I bring my car in for service . Nice waiting area to keep you comfortable while waiting for your vehicle More

by Sadie9230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Estes

Oct 08, 2019

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 04, 2019

Dealership Rating

Repeat customer This is the 5th vehicle our family has purchased through Jim Butler, and the process is always very easy and not "pushy". I feel like they are more h More

by jtieslick
Recommend Dealer
Yes

Other Employees Tagged: Donnie Reckert

Oct 08, 2019

Jim Butler Chevrolet responded

Thank you for your kind words and your repeat business! We're so glad you enjoyed working with our sales team once again, and we're always here to help! We hope you enjoy your new vehicle for many years to come!

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