Employee Video
101 Reviews
Write a Review101 Reviews of Doug Givler
February 21, 2020
See Joey for a great purchase experience at Kelly Cadillac! After renting a CTS for a driving trip and falling in love with it, I browsed used CTS listings for months, and nearly bought one elsewher Cadillac! After renting a CTS for a driving trip and falling in love with it, I browsed used CTS listings for months, and nearly bought one elsewhere. When I went to Kelly Cadillac and met Joey Fellenbaum, I knew I would buy from Kelly Cadillac. Joey answered all of my questions, enjoyed a few test drives with me, and allowed me to zig-zag my way to other models and then back to my CTS decision. He got me everything I wanted on the CPO 2016 CTS and a great price. I went back with a few maintenance issues, and Doug Givler took care of everything quickly and efficiently. Everyone was professional and courteous throughout the process. After many years of being practical and frugal, I'm loving the Cadillac driving experience. Driving is fun again!! More
Other Employees Tagged: Glenn Davis, Joey Fellenbaum , Allen Hartz
February 19, 2020
Very patient After driving a 2002 Deville for 18 years it was becoming obvious that it needed to be replaced even though it would be a painful process because I re After driving a 2002 Deville for 18 years it was becoming obvious that it needed to be replaced even though it would be a painful process because I really liked the car. I looked online, looked on the lot, test drove a beautiful red 2020 XT5 but took a while to make a decision. My sales representative, Uzma, was very patient and allowed me to work through the decision process. Thank you everyone at Kelly Cadillac for making the process of replacing the old Deville as easy as possible. I am looking forward to driving my new 2020 Cadillac XT5. I am up to 155 miles! Lloyd Pickell More
Other Employees Tagged: Kelley Kelly, Geoff Kelly, Glenn Davis, Uzma Shafqat
January 10, 2020
#1 Dealership Jeff, Uzma and Glenn were terrific. Best dealership I have ever purchased from. Wonderful people also in the Service Department. Would recommend any Jeff, Uzma and Glenn were terrific. Best dealership I have ever purchased from. Wonderful people also in the Service Department. Would recommend anyone in the market for a vehicle to go there! More
Other Employees Tagged: Geoff Kelly, Glenn Davis, Uzma Shafqat , Sonny Do, Josh Houck, Rick Kirchoff
November 15, 2019
Customer service This dealership knows what customer service means both during the purchase process and especially after purchase with great maintenance service. When This dealership knows what customer service means both during the purchase process and especially after purchase with great maintenance service. When my first Cadillac needed to be replaced (purchased at Kelly) I didn't consider any other Cadillac dealers. The people at this dealership makes it first class. More
Other Employees Tagged: Kelley Kelly, Geoff Kelly, Uzma Shafqat , Marc Gagliardi, Allen Hartz
October 15, 2019
Great Experience Because I was in need of replacing my vehicle, I stopped at Kelly Cadillac on a suggestion from a friend and was very pleased with both the attention Because I was in need of replacing my vehicle, I stopped at Kelly Cadillac on a suggestion from a friend and was very pleased with both the attention and service I received. Our salesperson was outstanding in working to help me find the vehicle I was interested in purchasing. The process from there was great, with everyone working to make it happen seamlessly. Thanks! More
Other Employees Tagged: Kelley Kelly, Glenn Davis, Uzma Shafqat, Joey Fellenbaum
September 25, 2019
Love my new Cadillac Very friendly and professional dealership. Uzma was very patient with all my questions. She spent time showing me all the fine features on my new ri Very friendly and professional dealership. Uzma was very patient with all my questions. She spent time showing me all the fine features on my new ride. My whole experience at Kelly Cadillac was the best. More
Other Employees Tagged: Geoff Kelly, Glenn Davis, Uzma Shafqat
August 11, 2019
First Cadillac From the time we walked on the lot until we walked out the door we felt very important. Everyone involved with us that day made the experience wonder From the time we walked on the lot until we walked out the door we felt very important. Everyone involved with us that day made the experience wonderful. Everything is very explained and never once felt like I couldn't ask any sort of questions. The aftercare knowing we can schedule a learning session to understand the car is wonderful. We can do that as many times as we need until we ourselves feel confident. Beyond Happy!!!! More
Other Employees Tagged: Glenn Davis, Uzma Shafqat , Allen Hartz
June 28, 2019
Huge thumbs up for Kelly Cadillac, AGAIN!!! We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and manag We have never been treated like royalty before at a dealership! Everyone from the parts guy, to the service department, to sales and finance and management! Uzma is the best sales person in the town! Her follow up and expertise in her field is excellent! She is such a wonderful asset to Kelly Cadillac! Also John and Doug in service and Rick in parts! Mr. Kelly wonderful, just the same! We loved that the service was just as excellent as the sales! Can’t recommend Kelly Cadillac and Uzma enough! Thank you! More
Other Employees Tagged: Geoff Kelly, Glenn Davis, Uzma Shafqat , Rick Kirchoff, Jon Simmavath
June 06, 2019
The FULL Cadillac experience. The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly a The sales persons were very professional and made you feel as though you are part of the Kelly family. The service department was also very friendly and helpful when getting after market add-ons installed to my car. I also met the owners whom both love cadillacs and enjoy seeing customers enjoy them as well as other vehicles. A++ Team! More
Other Employees Tagged: Kelley Kelly, Geoff Kelly, Glenn Davis, Uzma Shafqat
May 08, 2019
Excellent! The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasan The customer service here was well above average and the whole team was very pleasant to deal with. Would recommend this dealership to have a pleasant experience all the way around. More
Other Employees Tagged: Geoff Kelly, Glenn Davis , Alisha Gipe, Allen Hartz, Don, transport