Doug Helfrick
Doug Helfrick at Mercedes-Benz of Hagerstown

Doug Helfrick

Customer Service Transportation

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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3 Reviews
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3 Reviews

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3 Reviews of Doug Helfrick

August 07, 2025

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Employee Rating

MB Hagerstown always has great 5-star service. I get nails in my tires 2-3 times a year commuting and they always get me in fast. The folks there are all excellent. More

by N. Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker, Nick Bischoff

Aug 11, 2025

Mercedes-Benz of Hagerstown responded

Thank you for being a loyal customer and for choosing Mercedes-Benz of Hagerstown to keep you on the road! We’re here whenever you need us. Safe travels!

September 25, 2023

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Employee Rating

WE have visited MBENZ Hagerstown number of times and it always has been a great experience More

by matriq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Swanson

Sep 26, 2023

Mercedes-Benz of Hagerstown responded

This is the kind of feedback we work hard for at Mercedes-Benz of Hagerstown! Thank you for the stellar review!

February 21, 2021

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Employee Rating

Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership More

by osagiegoodluck1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Folz, Rob Edmonds, Joseph Battaglini, Larry Digges, Dena Burger , Charlie Baker, Harry Davis, Ray Deavers, Michael Lavrenchik

Feb 22, 2021

Mercedes-Benz of Hagerstown responded

We really appreciate the positive feedback! It's wonderful to hear that Rob helped make your experience so seamless and friendly. Thank you for trusting Mercedes-Benz of Hagerstown with your business!

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