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Doug Howe

Overview Reviews (94) Inventory (150)

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Doug Howe

Doug Howe | Page 3

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.8

94 Reviews

Overview Reviews (94) Inventory (150)

4.8

94 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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94 Reviews of Doug Howe

July 09, 2026

Dealership Rating

Employee Rating

Such a wonderful dealership. Kristin was great to work with. I appreciated the shuttle service. Kristin was great to work with. I appreciated the shuttle service. More

by TAMMIEELLINGSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

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Jul 09, 2026 -

Austin Ford Chrysler responded

We’re delighted Kristin provided excellent support during your Ford Explorer service appointment and that the shuttle service met your needs. Thank you for the five-star review. We look forward to helping you again.

July 03, 2026

Dealership Rating

Employee Rating

All were very helpful and efficient with good and fast friendly service with not a lot of time to wait for the car to be done. friendly service with not a lot of time to wait for the car to be done. More

by diane.wolfe12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen , Front desk gal very pleasant

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Jul 03, 2026 -

Austin Ford Chrysler responded

It’s great to hear your Ford Escape service was handled efficiently with friendly support and minimal wait time. Thank you for sharing your experience, and we look forward to the opportunity to assist you again.

July 02, 2026

Dealership Rating

Employee Rating

Work completed in a timely manner. Courteous and knowledge staff. Kept me informed of progress. Courteous and knowledge staff. Kept me informed of progress. More

by FNOVOTNY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristin Petersen

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Jul 02, 2026 -

Austin Ford Chrysler responded

We appreciate you choosing us to service your Ford Escape. It’s great to hear our staff kept you informed and completed everything promptly and courteously. We look forward to helping you again.

June 29, 2026

Dealership Rating

Employee Rating

Everything was in time and effective. Great service! Will stay with Ford Austin, Minnesota for my future needs. Great service! Will stay with Ford Austin, Minnesota for my future needs. More

by igorentin

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

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Jun 29, 2026 -

Austin Ford Chrysler responded

It’s great to hear that your Ford Ranger service was both timely and effective. We appreciate you choosing us for your future maintenance. We look forward to assisting you again.

June 26, 2026

Dealership Rating

Employee Rating

Angie was very helpful and a Delight to work with. Keep up the Great Work. Keep up the Great Work. More

by rodney.streich

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angie Wagaman

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Jun 26, 2026 -

Austin Ford Chrysler responded

It’s wonderful to hear Angie provided such attentive support during your Ford F-150 service. Please reach out if there’s anything else we can do to help.

June 25, 2026

Dealership Rating

Employee Rating

Angie and the serv. team are alsways helpful and willing to make any adjustments needed in scheduling. team are alsways helpful and willing to make any adjustments needed in scheduling. More

by markreynen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen, Angie Wagaman

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Jun 25, 2026 -

Austin Ford Chrysler responded

Thank you for highlighting Angie’s support and the service team’s flexibility. It’s great to know scheduling adjustments were no problem while servicing your Ford Bronco. We look forward to helping you again.

June 22, 2026

Dealership Rating

Employee Rating

Service tech Mike Nelson was excellent and cashier Angie was was quick and very polite this what every dealership should be like. was was quick and very polite this what every dealership should be like. More

by 34TROYDERRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 22, 2026 -

Austin Ford Chrysler responded

Doug and the rest of our team appreciate you noting how smoothly your Ram 2500 service went. We’re glad our staff greeted you promptly and courteously. Please reach out any time you need assistance in the future.

June 20, 2026

Dealership Rating

Employee Rating

This is my second time doing my oil change at this location. Great experience with Doug in the service department. When checking out Angie is very social and makes the check out process very easy. She location. Great experience with Doug in the service department. When checking out Angie is very social and makes the check out process very easy. She seems to always have a smile on her face even when she answers the phone More

by jayesager

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angie Wagaman

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Jun 20, 2026 -

Austin Ford Chrysler responded

Thank you for coming back for another oil change on your Ford F-150. Doug will be happy to hear you enjoyed the service and Angie will appreciate your compliments about the checkout. We look forward to your next visit.

June 19, 2026

Dealership Rating

Employee Rating

Great service. In and out with the oil change quickly. Clean waiting room. Communicated everything quickly and clearly. In and out with the oil change quickly. Clean waiting room. Communicated everything quickly and clearly. More

by potts23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen, Angie Wagaman

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Jun 19, 2026 -

Austin Ford Chrysler responded

Thank you for noting how quickly we handled your oil change and for mentioning our clean waiting area. We’re glad the communication was clear and timely. Enjoy your Ford!

June 18, 2026

Dealership Rating

Employee Rating

Great experience! A+ service! Highly recommend! Keep up the great service!! Would come back if needing service again A+ service! Highly recommend! Keep up the great service!! Would come back if needing service again More

by CHRISSCHLZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

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Jun 18, 2026 -

Austin Ford Chrysler responded

Thank you for sharing such positive feedback about your Ford Explorer service. We’re delighted our team delivered an A+ experience. We look forward to welcoming you back whenever you need service.

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