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Doug Howe
53 Reviews
53 Reviews
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53 Reviews of Doug Howe
April 06, 2026
From purchase to service nothing but excellent. Steve Moline, our 3rd purchase through him.. Doug, Taylor Evans kudos. Will be back Steve Moline, our 3rd purchase through him.. Doug, Taylor Evans kudos. Will be back More
by dwightdeboer
Verified CustomerOther Employees Tagged: Steve Moline, Taylor Evans
March 31, 2026
First, I have no problem with the front of the house because this dealership has always treated my family fairly and well. However, I find it interesting that I filed a review, and because it was not because this dealership has always treated my family fairly and well. However, I find it interesting that I filed a review, and because it was not stellar regarding the back of the house (an element in the service department), it was determined that something was wrong with the review. There was nothing wrong with what I said or how I said it. I was not happy with the service and felt that Kristin jumped the gun by allowing the service department to start repairs that I had not authorized. I came in for an oil change that should have cost less than a hundred. Did want back up lights checked and changed, but that was all I authorized. The bill that was supposed to cost maybe 150 - 200 at the most, ended up nearly 500 dollars, and the initial cost was over 600. My question is, what happens if I did not have the money for repairs that I did not authorize...and even though I did have the money at the time, I am still not happy with the charges that were incurred that I did not authorize. Unless there is a factory recall where I have to take my vehicles to the service department--and with Ford's factory recalls, that might take years in the making--I will not be servicing my vehicles here again. If there is an issue with this review because it was not five star, then please, stop asking people to give reviews if you don't want them to express an honest opinion. More
by btexpress1198
Other Employees Tagged: Steve Moline, Randi Sherwood, Jonathan Nissly, Dustin Lerum, Daniel Almaraz, Kristin Petersen, Angie Wagaman
March 21, 2026
angela is amazing, very kind & helpful. takes her time with specific descriptions of services done and needed. takes her time with specific descriptions of services done and needed. More
by chan.nessa.vc
Other Employees Tagged: Daniel Almaraz, Kristin Petersen, Angie Wagaman
March 20, 2026
Took my jeep in for oil change and to have my tires rotated. Changed oil did not rotate tires. Excuse was they couldn’t unlock tires, tools were in my glove box and they did not call me or make me awar rotated. Changed oil did not rotate tires. Excuse was they couldn’t unlock tires, tools were in my glove box and they did not call me or make me aware of it. I had to ask after seeing it was not done on paper work! Now they want me to take time and come on another day to have it done. I always have trouble here! More
by cindyengelman
Other Employees Tagged: Angie Wagaman
March 06, 2026
They have top notch customer service and truly take care of you and your vehicle! of you and your vehicle! More
by Aw
Other Employees Tagged: Chris DeLuna , Parker was great to work with in the sales. Took care of you amd and made sure you were 100% satisfied with the vehicle
February 23, 2026
It was really just a great experience of going out of their way. I went there just looking for a quote on some work, they took a look at the problem and said that they could get it knocked out within abo their way. I went there just looking for a quote on some work, they took a look at the problem and said that they could get it knocked out within about 15 minutes. Granted it was a fairly simple chore as car repair goes, but just going the extra step was really nice. More
by eric.johnson4
January 29, 2026
I have all of my service work and repairs done here. Everyone I have worked with has been great! I would recommend Austin Ford Chrysler to anyone looking for quality, dedication, and great customer serv Everyone I have worked with has been great! I would recommend Austin Ford Chrysler to anyone looking for quality, dedication, and great customer service! More
by EANDE0
Other Employees Tagged: Kristin Petersen
January 26, 2026
Doug was very professional from check in to check out and I love the communication throughout my appointment. I will definitely be back for future service. This is why I keep coming back to this dealership. I love the communication throughout my appointment. I will definitely be back for future service. This is why I keep coming back to this dealership. More
by ALMARAZ-17
Other Employees Tagged: Doug Howe
December 25, 2025
Great experience with everyone involved with this dealership, will definitely recommend this dealership to anyone who is interested in buying a Car dealership, will definitely recommend this dealership to anyone who is interested in buying a Car More
by jamesmic0
Other Employees Tagged: Steve Moline, Chris DeLuna, Angie Wagaman
December 19, 2025
Everyone was exceptional with helping me. Parts and labor seem to be a little expensive. The lady at the front desk checkout is amazing very good at her job and very friendly! Parts and labor seem to be a little expensive. The lady at the front desk checkout is amazing very good at her job and very friendly! More
by booheragency
Other Employees Tagged: Daniel Almaraz, Kristin Petersen
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