Doug Huggard | Page 22

Bennett Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Bennett Chevrolet Team

Bennett Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bennett Chevrolet Team

Bennett Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Bennett Chevrolet Team

Bennett Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bennett Chevrolet Team

Bennett Chevrolet responded

Ed, We apologize that you feel that way. However, there needs to be some context to your comments. You came in wanting to purchase the corvette. You were told repeatedly that it was still not finished in the shop. You were also informed that the vehicle would be available to anyone else until it was signed for which is when you decided to go ahead and buy it, so no one else could. No pressure and you are a grown adult that was not forced to do anything. No one made you sign, you chose to. That night if there was a light on we would have been happy to address, but you never said anything till after you got home. When we drove it there was no light on and they can pop on at anytime. The tires had excellent tread and were in perfect condition which is exactly what YOUR mechanic said as well. And as for the mirror, you even stated that it worked but you just didn’t like the way it looked, not that it was defective. Also, if the window was not working we would have been happy to look at it. We aren’t perfect, but stand behind our product and want to make it be 100%. However, it is clear based of your wildly inaccurate statements and accusations about character, and repeatedly raising your voice and cursing on the phone that you are only interested in trying to bully people. We were and still are willing to try and help rectify this issue, but we refuse to be treated in such a disrespectful manor when we were literally trying to fix these items for you. And this is after we threw in $3000 to meet a bank approval, due to credit concerns with the bank. We are sorry it has come to this, but like I told you on the phone before being belittled, disrespected, and cursed at, that we are willing to help, but only when you can be professional. Good luck.

Bennett Chevrolet responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Doug, Rebecca, and Justin made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, The Bennett Chevrolet Team

Bennett Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Bennett Chevrolet Team

Bennett Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Bennett Chevrolet Team

Bennett Chevrolet responded

Kellie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Bennett Chevrolet Team

Bennett Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Bennett Chevrolet Team