Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine

Doug Laymon | Page 11

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
449 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

7 yrs, 2 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

4.9

449 Reviews

Write a Review

449 Reviews of Doug Laymon

August 30, 2024

Dealership Rating
Employee Rating

Very good experience. Would recommend to a friend or family. Can't think of anything else More

by CBASS2305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Jaylon Johnson

Aug 31, 2024

Five Star Subaru of Grapevine responded

Congratulations, CBASS2305, on your car from Five Star Subaru. When we can offer our vehicle advice, please call 817-438-1700. Our focus now is helping you fully enjoy your Subaru. Thank you for your business and feedback. Take care, David Cheney, General Sales Manager

August 28, 2024

Dealership Rating
Employee Rating

The easiest place to buy a new Subaru whether in person or by email, text or phone More

by X76DRIVER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, Derek Adams

Aug 29, 2024

Five Star Subaru of Grapevine responded

Congratulations, X76DRIVER, on your new car from Five Star Subaru. We do our best to make very transaction at the dealership a breeze. Customer satisfaction is always the goal and we welcome any additional questions at 817-438-1700. We hope you enjoy your Subaru adventures! Thank you, David Cheney, General Sales Manager

August 18, 2024

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Employee Rating

Bought 4th Subaru. Very Professional. Highly Recommend. Easy Process. Super Clean Showroom. Great Service Department. More

by HSIA914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Darryl Frazier

Aug 19, 2024

Five Star Subaru of Grapevine responded

Congratulations on owning another great Subaru, HSIA914! We appreciate your loyalty at Five Star Subaru. Don't hesitate to reach your sales team at 817-438-1700. We want your 4th car to be your favorite! Thank you, David Cheney, General Sales Manager

August 16, 2024

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We are from Oklahoma City attending a conference in Dallas , long story short our Outback was vandalized and a window broken , Five Star Subaru helped us get back on the road , ( thanks Doug ) AWESOME More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch, Deion Thomas

Aug 17, 2024

Five Star Subaru of Grapevine responded

Chuck, We were more than happy to take some of the stress out of your unfortunate issues. We hope you were able to enjoy your conference and if you are ever back in town and need our help , call 817-438-1700. We will be ready to assist at Five Star Subaru. Safe travels! Best regards, Jakob Ritter, Service Director

August 15, 2024

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Hayden was very knowledgeable and helpful. She was even patient when I asked her the same questions multiple times. She helped me identify and decide what I wanted. I appreciate that More

by DENNISRILEY870
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Hayden Knowles

Aug 15, 2024

Five Star Subaru of Grapevine responded

Dennis, Thank you for shopping with Hayden and the Five Star Subaru team. Continue to ask your questions at 817-438-1700. We are here to help you fully enjoy your new Subaru. Best regards, David Cheney, General Sales Manager

August 07, 2024

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Employee Rating

Loved the friendly service, good pricing and overall ease of the purchase transaction. Thank you for making the process go so smoothly. More

by GARRISON.WIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Five Star Subaru of Grapevine responded

Congratulations, GARRISON.WIGHT, on your new car from Five Star Subaru. It is great to know that our processes went smoothly. If you have technical or care questions, be sure to stop by or give us a call at 817-438-1700. Thank you for your business and feedback. Sincerely, David Cheney, General Sales Manager

August 05, 2024

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John was very patient with me. It's my second time working with this dealership, I highly recommend it! More

by CATHYDENNISE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda

Aug 06, 2024

Five Star Subaru of Grapevine responded

Thank you, CATHYDENNISE, for returning to Five Star Subaru! John and our staff want to hear from you at 817-438-1700 any time you need technical or care advice. We would like to make this new car your best ownership experience. Best regards, David Cheney, General Sales Manager

August 04, 2024

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Nick was very knowledgeable of the Subaru vehicles. He escorted us through the dealership, the service area and parts area. More

by BARNETT940
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime Mijares, Nicholas Ross

Aug 05, 2024

Five Star Subaru of Grapevine responded

BARNETT940, Thank you for recognizing Nick and Five Star Subaru. Whenever you need vehicle knowledge, please reach out to 817-438-1700. We are always here to help you enjoy your new car. Enjoy your ride! Best regards, David Cheney, General Sales Manager

August 02, 2024

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Employee Rating

Always nice and helpful. I have been using this dealership since I bought my first 2019 Crosstrek. I have bought 2 Outbacks, one in 2021 and a 2025 recently. More

by JG.SCROGGINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2024

Five Star Subaru of Grapevine responded

Congratulations, JG, on your new Outback! We really appreciate your loyalty and look forward to continuing our trusting relationship. Your sales team remain available at 817-438-1700. Call on them any time! Thank you, David Cheney, General Sales Manager

July 15, 2024

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Employee Rating

Hayden and the tram at five-star were fantastic! Very helpful, prompt, and carried a sense of urgency. I tried working with my previous dealer and it was like pulling teeth to get a response from so More

by M.WOOD0213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Hayden Knowles

Jul 16, 2024

Five Star Subaru of Grapevine responded

M.WOOD0213, Thank you again for choosing Five Star Subaru and for letting us know about your experience. Customer satisfaction and transparency are both top goals at our dealership and your new car questions are always welcomed at 817-438-1700. We wish you safe travels and continued enjoyment in your Subaru! Take care, David Cheney, General Sales Manager

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