Doug Laymon | Page 25

Jeremy was a pleasure to work with in purchasing my Crosstrek. I highly recommend Five Star Subaru. Crosstrek. I highly recommend Five Star Subaru. More

by trigolfer01 Verified Customer Verified Customer

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Jordan Reddish is an outstanding individual who possesses all the qualities that one could hope for in a professional. From the moment I met him, I was struck by his attentiveness and willingness to listen t all the qualities that one could hope for in a professional. From the moment I met him, I was struck by his attentiveness and willingness to listen to my needs. He took the time to understand what I was looking for in a car and was able to provide me with several options that met my criteria. Jordan was easy to work with, and his expertise and knowledge of the vehicles were impressive. He was able to answer all of my questions and made sure that I was comfortable and confident with my decision. Additionally, Doug Layman was a pleasure to work with and went above and beyond to ensure that the numbers were right where I needed them to be. His attention to detail and willingness to work with me made the financial aspect of the car-buying experience stress-free. Together, Jordan and Doug provided me with the easiest car buying experience I have ever had. I highly recommend the team at Five Star Subaru, and I look forward to working with them again in the future. More

by natemblackwell Verified Customer Verified Customer

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Everyone that we talked to seemed really friendly and eager to help with any questions we had i recommend this dealership eager to help with any questions we had i recommend this dealership More

by mikeymay62 Verified Customer Verified Customer

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Great customer service! !! Loved every bit of this car buying experience!!! Will definitely come back when we are in need of a new car again. !! Loved every bit of this car buying experience!!! Will definitely come back when we are in need of a new car again. More

by GARRETT_2 Verified Customer Verified Customer

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Clay was great. He worked hard to find the right deal for me and my budget. I was frustrated however when 4 days later I received a phone call from Kenny in finance He worked hard to find the right deal for me and my budget. I was frustrated however when 4 days later I received a phone call from Kenny in finance department stating that his GSM decided not to work with the lender I signed a contract with. I had a difficult time getting into a vehicle already due to my credit score being lower than I thought initially. It was super frustrating and stressful for me. He said he would call me back but I waited 3 hours nearly and sent an email. I didn’t understand why their GSM would tell them to go ahead and finance it and then backtrack 4 days later after I had already been driving and insuring the car. It seemed pretty crappy to me to go back on a signed contract and $8500 down payment. Fortunately Clay called back later and said he had spoken with them and they decided to do the right thing and honor the contract with the lender this time. But like, dang. That was super uncool and unnecessary in my opinion. I also was frustrated that I didn’t receive my temporary registration paper and copies of everything I had signed until I had to contact them Monday and ask for them. I was recommended to them by two close friends, and I’ve heard nothing but great things about Five star Subaru, but I honestly do feel like they dropped the ball with me. Kinda a bummer More

by embersmomma1222 Verified Customer Verified Customer

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Jeremy was so great about keeping me informed on the status of our car. Very personal and professional. status of our car. Very personal and professional. More

by tashadix Verified Customer Verified Customer

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Great, easy experience purchasing our new Subaru Crosstrek. Ordered and customized it our self and it came in with 6 weeks. Crosstrek. Ordered and customized it our self and it came in with 6 weeks. More

by STEVENKSLAUGHTER Verified Customer Verified Customer

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They were very reactive and positive in handling my situation. My Subaru had been totaled and I needed a car asap. Anthony immediately went to his managers and convinced them to hold a Forester which situation. My Subaru had been totaled and I needed a car asap. Anthony immediately went to his managers and convinced them to hold a Forester which had just arrived on the lot till I could get my funds together. This was on a Thursday and Saturday I drove out with my new 2023 Forester! I trusted my Subaru would be perfect and it is!!! Thank you Subaru Team. And thank you Anthony for being so proactive for me. More

by CAROLYNCODY224 Verified Customer Verified Customer

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Five Star Subaru has been great everytime we need something. Always quick to get back and quick to complete any service that is needed. something. Always quick to get back and quick to complete any service that is needed. More

by MEAGANBRUNETTE Verified Customer Verified Customer

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It was the perfect atmosphere that complimented the professional & the experienced individuals who work there. professional & the experienced individuals who work there. More

by A3WILS Verified Customer Verified Customer

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