Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine

Doug Laymon | Page 7

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
449 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

7 yrs, 2 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

4.9

449 Reviews

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449 Reviews of Doug Laymon

December 15, 2024

Dealership Rating
Employee Rating

Everything was fine. Bill Klozik is always great. 4th time I have bought a Subaru from Bill. First one in 2011. I was a little disappointed with Chase Bank and how they v More

by MBM1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Derek Adams

Dec 16, 2024

Five Star Subaru of Grapevine responded

Mr. Mitchell, Thank you for your continued loyalty to Five Star Subaru and Bill Klozik! We're thrilled to hear that Bill has once again provided you with excellent service. We appreciate you and your business. We look forward to helping you enjoy your new car. Stop by or call 817-438-1700 for advice any time. Congratulations! Best regards, David Cheney, General Sales Manager

December 12, 2024

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Easy Process Professional, straightforward and full transparency. No games. Awesome prices, nice selection...just a great place to buy a car. More

by toby513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda , Everyone was 5 stars!

Dec 13, 2024

Five Star Subaru of Grapevine responded

Congratulations, toby513, on your new car from Five Star Subaru! We do our best to make purchasing a vehicle enjoyable. Be sure to give us a call at 817-438-1700 for advice. We are now focused on helping you enjoy your ride. Thank you for your business and feedback! Best regards, David Cheney, General Sales Manager

December 10, 2024

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Couldn’t ask for a better purchase experience, and Hayden has gone above and beyond for me for both my STI and my Crosstrek purchased here. There’s a reason I’ve traveled over 500 miles to purchase from Five More

by BLCYRUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Five Star Subaru of Grapevine responded

BLCYRUS, Thank you for your kind words and recognition of Hayden We’re thrilled to hear that your experience was worth of a lenghty drive to Five Star Subaru.Our team strives to provide exceptional customer service, and we’re honored you shopped with us. Call 817-438-1700 for advice any time. We look forward to serving you again in the future! Safe travels, David Cheney, General Sales Manager

December 06, 2024

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Joe Tareen was incredible! Made the whole experience enjoyable. Very patient and easy to work with. More

by FWRIGHT1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Joe Tareen

Dec 06, 2024

Five Star Subaru of Grapevine responded

Congratulations, FWRIGHT1981! Joe and your sales team remain available at 817-438-1700. We are excited to help you enjoy your new Subaru. Thank you for your business and remarks. Sincerely, David Cheney, General Sales Manager

December 01, 2024

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Very pleased with this dealership and the services provided. They were respectful and very professional in every aspect of buying our car. More

by JLEVINE528
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, Derek Adams

Dec 02, 2024

Five Star Subaru of Grapevine responded

Thank you for shopping at Five Star Subaru, JLEVINE528! We appreciate your business and your kind words in the review. We strive to provide exceptional service, and we remain available for your new car questions at 817-438-1700. We look forward to helping you enjoy your ride! Take care, David Cheney, General Sales Manager

November 24, 2024

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The service was excellent. This was one of the easiest car buying experiences I’ve had! More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker

Nov 25, 2024

Five Star Subaru of Grapevine responded

Congratulations, K! At Five Star Subaru, we are focused on smooth transactions and we are happy to hear your shopping experience went so well. Reach Shane, Doug, or me at 817-438-1700. We continue to be here to help you with vehicle questions. Enjoy your ride! Best regards, David Cheney, General Sales Manager

November 22, 2024

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I am a female and there are often assumptions made at dealerships. Although no one actively approached me to help me, I was able to ask for assistance and immediately was helped. The individual was ple More

by MIKR
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corbin Beck, Kenny Gaines

Nov 23, 2024

Five Star Subaru of Grapevine responded

Congratulations, MIKR, on your new car from Five Star Subaru! Sharing our knowledge is only a phone call away. Stop by or give us a call at 817-438-1700. We want to help you fully enjoy your Subaru. We appreciate serving you! Best regards, David Cheney, General Sales Manager

November 22, 2024

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It was a very good experience dealing with folks at five star Subaru. I will bring my business back there again. More

by FREDGARCIA145
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Johnson, Shane Hacker

Nov 22, 2024

Five Star Subaru of Grapevine responded

FRED, We're thrilled to hear such positive feedback! Your satisfaction is our top priority at Five Star Subaru. Thank you for trusting us with your automotive needs. Stop by or call 817-438-1700 to let us know how we can help you enjoy your new Subaru. Take care, David Cheney, General Sales Manager

November 22, 2024

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The entire staff at Five Star Subaru of Grapevine was very easy to work with. Casey is great at her job and I look forward to doing buisness with her and Five Star in the future.. More

by DON_PATRICK
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, Corbin Beck

Nov 22, 2024

Five Star Subaru of Grapevine responded

Thank you, DON_PATRICK, for shopping at Five Star Subaru. Casey and your sales team remain available at 817-438-1700. Customer satisfaction continues long after the sale. Stop by or give us a call with questions about your new car any time. Congratulations! Best regards, David Cheney, General Sales Manager

November 11, 2024

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Employee Rating

Overall not a bad experience. There was a 10 day delay with regards to getting paid the equity back on a traded car. Not a lot of traction made at first. The group finally did More

by jfd1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tobias Awoniyi, Lauren Cano

Nov 12, 2024

Five Star Subaru of Grapevine responded

Jfd1979, Your candid remarks are appreciated as they help us improve our services. Should you have additional feedback, please don't hesitate to reach me at dcheney@subarugrapevine.com or 817-438-1700. We strive for complete customer satisfaction. Thank you for your business. Sincerely, David Cheney, General Sales Manager

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