Doug MacAdam | Page 38

Smythe's Service Dept remains the best in the business. Sean, Doug & the guys do quality work, on-time and at a reasonable price. They respect thier customers & know how to treat them right. They willingly Sean, Doug & the guys do quality work, on-time and at a reasonable price. They respect thier customers & know how to treat them right. They willingly have gone out of thier way to assist my familys needs in the past and never make you feel like it was a burden. These guys are Pro's. More

Helpful 0

Report | Print

From the purchase to the service I am treated as if I am #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They took me right away explaining that it was a 5 minute issue. It was great. This is my third Volvo. More

Helpful 0

Report | Print

Doug was a pleasure to work with. I brought the car in for service because of a "low oil" light and not only was that taken care of quickly and efficiently, but when Doug took one look at my tires and hea for service because of a "low oil" light and not only was that taken care of quickly and efficiently, but when Doug took one look at my tires and heard my family was heading out for a weekend away, he found me a loaner for the night and had my tires replaced by the next morning. I would definitely recommend Smythe. More

Helpful 0

Report | Print

I have been a Smythe Volvo customer for over 30 years. My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an em My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an emergency repair. The quality of the service is impeccable. Repairs are always done correctly the first time. With advance notice I am provided with a loaner so I can get to work. I am not young and I have had a lot of experience dealing with all kinds of service professionals. Smythe Volvo is the platinum standard in customer service and should be involved with teaching other service professionals how it is done. More

Helpful 0

Report | Print

A friend of mine from work found out I was driving a Volvo and told me I had to take my car to Smythe Volvo. I was not disappointed. I have never been to a shop like this one. It is very clean and th Volvo and told me I had to take my car to Smythe Volvo. I was not disappointed. I have never been to a shop like this one. It is very clean and they do all the customer write up in the shop. Most importantly, Doug, the person who wrote handled me, was professional and really knows Volvos. I thanked my friend. More

Helpful 0

Report | Print

I have been with Smythe for 4 cars now and couldn't be happier. They have been the best in both service and sales. My experiences with other car dealerships have always driven me back to Smythe. The servi happier. They have been the best in both service and sales. My experiences with other car dealerships have always driven me back to Smythe. The service advisors are extremely knowledgeable and go the extra mile when it is needed. The proximity to the Midtown Direct (2 blocks) train is really convenient. The sales department is very low pressure and I like that you deal with one person (my guy is Craig) from start to finish. When I bought my last Non-Volvo I spent 2 hours in the Finance Managers office as he tried to sell me everything under the sun. You won't find this at Smythe. One Salesperson from start to finish. It is truly run as a family owned business. I highly recommend Smythe Volvo! You guys are the best! More

Helpful 2

Report | Print