Doug MacAdam | Page 39

Service Needed my vehicle checked over for a long trip I was going to be taking , made my appointment with Doug , and my vehicle was looked over and serviced Needed my vehicle checked over for a long trip I was going to be taking , made my appointment with Doug , and my vehicle was looked over and serviced for my trip right away thank you for keeping me safe on the road More

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Smythe Volvo Always very helpful and give amazing deals. They always go above and beyond for their customers. I have never experience any problems with this deale Always very helpful and give amazing deals. They always go above and beyond for their customers. I have never experience any problems with this dealership. They are always there to help me with whatever I need and answer any of my questions. More

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Excellent and Friendly Service for almost 15 Years! I have gone to Smythe Volvo for all service, since I bought my car there in 2002. I have never been disappointed. The service department does their b I have gone to Smythe Volvo for all service, since I bought my car there in 2002. I have never been disappointed. The service department does their best to accommodate my schedule and offer a loaner when I need it. They are friendly, customer-focused, and provide reliable and TRUSTWORTHY service. They have kept my S60 running smoothly all these years. I have 143K miles and still love the car and the fact that I can take it over to Smythe for excellent care. Kudos to the whole Service Department. Keep up the great work! More

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long-time fantastic sales and service We purchased the new XC90 after much careful research. Smythe Volvo is an extraordinary place - for both sales and service. Sales staff is patient, un We purchased the new XC90 after much careful research. Smythe Volvo is an extraordinary place - for both sales and service. Sales staff is patient, un-hurried (we looked at this car several times over a long period of time before buying), professional, pleasant. After years of cars purchased and serviced at Smythe we are consistently impressed by the knowledge, honesty, and pleasantness of the staff there. Their personnel stay for years and years, and they provide a very positive experience every time. More

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Maintenance Always a pleasure to bring my car in for service! The staff is always professional and wonderful to deal with! Always willing to contact us for any ot Always a pleasure to bring my car in for service! The staff is always professional and wonderful to deal with! Always willing to contact us for any other concerns! Thank you! More

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Doing business with Smythe for 50 years! Clone Chris Henriksen, Sales Consultant. He was very helpful and guided us in our decision. The Flanagan's have put together a terrific team. Once Clone Chris Henriksen, Sales Consultant. He was very helpful and guided us in our decision. The Flanagan's have put together a terrific team. Once you own the car, Tony Plesh and his group, Tom, Nick, Doug and the rest of the team will take tender loving care of your Volvo for many years. Love our XC70 and will continue to take good care of our 2006 V70. Gail & Bill Callahan, Summit, NJ More

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Great Service I would like to compliment Doug MacAdam. He is always attentive and ensures I get called back and am up to date with the status of my car. Most recent I would like to compliment Doug MacAdam. He is always attentive and ensures I get called back and am up to date with the status of my car. Most recently, I was running a little late and Doug waited for me to pick up my car even though everyone else had left. This meant alot to me as it avoided an additional trip the next day. He makes it personal. He always listens and makes me feel important. I come to this facility because of Doug. This is an excellent employee. More

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Excellent Customer Service - Always! We have purchased 3 Volvos from Smythe Volvo in the last several years and we also have all maintenance and service done at Smythe. The Service Depar We have purchased 3 Volvos from Smythe Volvo in the last several years and we also have all maintenance and service done at Smythe. The Service Department has consistent, excellent customer service and that is because of the wonderful team that Smythe employs. Doug MacAdams, Tom Coward, Nick Pavano and Tony Plesh are some of the most experienced and reliable Service Advisors. We count on them to insure that our periodic maintenance checks are thorough and complete; and when we drive away we are confident that the job was done right! The Service Advisors and Mechanics take driving a safe and properly operating vehicle seriously and we very much appreciate their excellent customer care! Thank you Doug and the Smythe Volvo Service Department! More

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Great Service Experience My XC60 had a light go on stating I had a bulb out. I could not detect a light out so I brought it by Smythe to have it checked out. Doug got my car My XC60 had a light go on stating I had a bulb out. I could not detect a light out so I brought it by Smythe to have it checked out. Doug got my car in and out and the message reset. He even had the exterior washed. All in about a half hour. More

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Tremendous help by Doug M. When coming home from college. I was home from college and driving my mothers car when I broke down by the short hills mall. I got the car to Smythe Volvo and Doug Macadam helped me I was home from college and driving my mothers car when I broke down by the short hills mall. I got the car to Smythe Volvo and Doug Macadam helped me tremendously! He was excellent! He got the car fixed and my parents were more than grateful, as well! Thanks to Doug I am back at college with the car! More

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