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Doug MacAdam
515 Reviews
I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 3 mos
Industry Experience
42 yrs, 3 mos
515 Reviews
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515 Reviews of Doug MacAdam
November 14, 2011
From the purchase to the service I am treated as if I am #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They took me right away explaining that it was a 5 minute issue. It was great. This is my third Volvo. More
by DPrus
Other Employees Tagged: Sean Flanagan, Tom Coward , Nick Pavano, Tony Plesh, I don't remember but they were all great
November 06, 2011
Doug was a pleasure to work with. I brought the car in for service because of a "low oil" light and not only was that taken care of quickly and efficiently, but when Doug took one look at my tires and hea for service because of a "low oil" light and not only was that taken care of quickly and efficiently, but when Doug took one look at my tires and heard my family was heading out for a weekend away, he found me a loaner for the night and had my tires replaced by the next morning. I would definitely recommend Smythe. More
by mstrank
Other Employees Tagged: Doug MacAdam
October 15, 2011
I have been a Smythe Volvo customer for over 30 years. My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an em My experience with Smythe has always been exceptional. They know me by name and treat me with respect. They are always accommodating if I have an emergency repair. The quality of the service is impeccable. Repairs are always done correctly the first time. With advance notice I am provided with a loaner so I can get to work. I am not young and I have had a lot of experience dealing with all kinds of service professionals. Smythe Volvo is the platinum standard in customer service and should be involved with teaching other service professionals how it is done. More
by BarbaraKoch
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward , Nick Pavano, Tony Plesh, Kevin Flanagan, Sean Flanagan, Doug McCallum, Tony Pleshe, Tom Coward, Nick
April 15, 2011
A friend of mine from work found out I was driving a Volvo and told me I had to take my car to Smythe Volvo. I was not disappointed. I have never been to a shop like this one. It is very clean and th Volvo and told me I had to take my car to Smythe Volvo. I was not disappointed. I have never been to a shop like this one. It is very clean and they do all the customer write up in the shop. Most importantly, Doug, the person who wrote handled me, was professional and really knows Volvos. I thanked my friend. More
by Stananton
Other Employees Tagged: Nick Pavano, Doug, Nick
January 21, 2010
I have been with Smythe for 4 cars now and couldn't be happier. They have been the best in both service and sales. My experiences with other car dealerships have always driven me back to Smythe. The servi happier. They have been the best in both service and sales. My experiences with other car dealerships have always driven me back to Smythe. The service advisors are extremely knowledgeable and go the extra mile when it is needed. The proximity to the Midtown Direct (2 blocks) train is really convenient. The sales department is very low pressure and I like that you deal with one person (my guy is Craig) from start to finish. When I bought my last Non-Volvo I spent 2 hours in the Finance Managers office as he tried to sell me everything under the sun. You won't find this at Smythe. One Salesperson from start to finish. It is truly run as a family owned business. I highly recommend Smythe Volvo! You guys are the best! More
by mcbriar33
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Scott Jackson , Stephen Bergamo, Chris Henriksen, Craig Melquist, Nick Pavano, Tony Plesh, Tom Rzasa, Everyone
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