Doug MacAdam | Page 51

I'm a big fan. From Kevin and Tom to Gary and Doug and everyone in between my positive experiences with Smythe are what keep me coming back. I readily recommend Smythe to my friends and colleagues because everyone in between my positive experiences with Smythe are what keep me coming back. I readily recommend Smythe to my friends and colleagues because of the professional,courteous, responsive and fair manner in which they conduct their business. Steve Penders More

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My family has been customers of Smythe Volvo since 1992. The service department has always been professional, accomodating and honest. The staff is excellent in providing solutions to all your service needs The service department has always been professional, accomodating and honest. The staff is excellent in providing solutions to all your service needs, while looking out for the customer's best interest. All service appointments are explained in depth, and the customer is always provided with a cost of service range BEFORE the service of your vehicle commences. I highly recommend anyone with a Volvo to visit Smythe Volvo's Service Department, you will not be disappointed! More

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I have had my car serviced at Smythe for years. I trust them and have had nothing but good experiences. The service team is always informative and patient. My car is aging excellently due to their care. them and have had nothing but good experiences. The service team is always informative and patient. My car is aging excellently due to their care. More

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I have had two service visits for two different Volvos. The services were completed in a timely manner. The problems and cost of repairs were explained in good detail, along with the a good explanation of The services were completed in a timely manner. The problems and cost of repairs were explained in good detail, along with the a good explanation of the benefit versus cost for each repair. A problem with radio reception on my older Volvo, that I had been trying to get fixed for many years at the dealership from which it was purchased, was fixed by Doug with no charge. More

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The Sales and Service Professionals at SMYTHE Volvo are the BEST! The customer service is always EXCELLENT - You will be pleased when you purchase and/or service your Volvo at this dealership! The shop are the BEST! The customer service is always EXCELLENT - You will be pleased when you purchase and/or service your Volvo at this dealership! The shop area is immaculate - you can schedule a loaner vehicle for your convenience - the guys always greet you by name and with a smile and your complete satisfaction is their #1 priority. We wouldn't go to any other Volvo Dealership - SMYTHE Volvo is the BEST! More

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Ever since I bought my S80 in 2005, service at Smythe has been first-rate. The employees are courteous and helpful. My car is always ready at the requested hour. I couldn't be more pleased. been first-rate. The employees are courteous and helpful. My car is always ready at the requested hour. I couldn't be more pleased. More

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At Smythe Volvo, I feel that I matter. I am greeted by name, and the greeting is sincere. The staff are genuinely disappointed that there has been a malfunction with my automobile and that I am inconve name, and the greeting is sincere. The staff are genuinely disappointed that there has been a malfunction with my automobile and that I am inconvenienced thereby. Service is friendly and efficient. More

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i have been a customer of Smythe since 1999 and have leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase of the family atmosphere, great service and they are very accomodating and understanding of their customers needs. More

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We have bought at least twelve Volvos from Smythe, over a period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, t period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, to their fantastic service department. They have a high degree of honesty, professionalism, and good humor. Their employees stay with Smythe, so we've known them for years. Their service department goes the extra mile in doing things right and in making the service experience pleasant and convenient for the customer. They are courteous, cheerful, fair and reasonable. More

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The Smythe Volvo, Inc. dealership in Summit, NJ is quite impressive. So friendly, courteous, informative and, most especially, helpful. The sales rep who sold me my car, Brian Gail, made the appointment f impressive. So friendly, courteous, informative and, most especially, helpful. The sales rep who sold me my car, Brian Gail, made the appointment for me on extremely short notice. My 2010 S80 model was brought in the following day and the scheduled 15,000 mile service and maintenance was performed in 3 hours time. Newly available software was downloaded for the operation of the transmission in the car, a surefire proof that the S80 model is a "smart car." It is the best car that I have ever owned and operated. The Service Advisor who helped me out was Douglas MacAdam. He advised me about the transmission and about changing the oil and other prudent regular maintenance considerations associated with the model. In interacting with Messrs. Gail and MacAdam a feeling of confidence arises in me that I have been and will be well taken care of in the future with my automobile. I have turned to Brian for advice several times in the recent past and today to Doug for advice on service and maintenance considerations. Their considerable expertise, knowledge and helpfulness give rise to true customer satisfaction. On this basis, and without reservation, I strongly recommend the Smythe Volvo dealership in Summit, New Jersey. More

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