Doug Martin
Doug Martin at Superstition Springs Lexus

Doug Martin | Page 4

Sales Manager

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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4.9
80 Reviews
4.9

80 Reviews

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80 Reviews of Doug Martin

December 07, 2024

Dealership Rating
Employee Rating

They take such good care of me at Superstition Springs Lexus. And my car always looks beautiful when I leave. Thank you. More

by sandrichas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael McClure , Alan and Isaiah

Dec 09, 2024

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you feel well taken care of and love how your car looks after a visit. Your satisfaction is our top priority, and we can't wait to see you again!

December 07, 2024

Dealership Rating
Employee Rating

Great experience, the dealership under promised and over delivered, which is a rare thing these days Tristan went out of his way to make us happy and was very helpful More

by FASTHONDA1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tristan Ingram

Dec 09, 2024

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Tristan exceeded your expectations and provided such excellent service. Our team is committed to delivering great experiences, and your feedback motivates us to keep it up! Enjoy your new ride!

December 07, 2024

Dealership Rating
Employee Rating

From the start to the finish everything was great. I had to order my car with Vinny. He kept me up to date on the process. I absolutely love my new car! More

by LINDA93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vinny Martin

Dec 09, 2024

Superstition Springs Lexus responded

Linda, we’re thrilled to hear about your positive experience! Vinny is dedicated to keeping our customers informed, and it’s fantastic to know you love your new car. Thank you for sharing your feedback! Enjoy the ride!

December 04, 2024

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Employee Rating

The staff was pleasant to work with without the high pressure sales that gives car buying an unpleasant experience. The sales staff respected my decisions and worked to find me the right car for me, no More

by Mamacatpat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Christy , Ryan Scotti

Dec 05, 2024

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a positive experience with our team. Our goal is to make car buying enjoyable and stress-free, so it’s great to know we hit the mark for you. Enjoy your new ride!

December 03, 2024

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Employee Rating

I have purchased, over the years, three Lexus vehicles - now four, and Easton McIntosh is the key reason I purchase a Lexus, versus a Mercedes or Volvo. The only improvement I recommend is your WiFi Needs t More

by RENE.BEAUCHAMP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Easton Mcintosh

Dec 04, 2024

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear about your loyalty to Lexus and Easton McIntosh. We appreciate your feedback regarding the WiFi coverage and will definitely look into improving that for our customers. Enjoy your new vehicle!

December 03, 2024

Dealership Rating
Employee Rating

Everyone I worked with were very professional and were extremely concerned about my time and comfort More

by ok4iamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vinny Martin, Mayra Reynoza

Dec 04, 2024

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had such a positive experience. Our team is dedicated to providing professionalism and ensuring your comfort. Your feedback means a lot to us!

December 03, 2024

Dealership Rating
Employee Rating

Professional and knowledgeable salesman, personable without coming across as pretentious. Management responded quickly to the requests we made. Financial Officer was the best with which I have ever wor More

by Twayne20
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wu , Ryan Scotti

Dec 04, 2024

Superstition Springs Lexus responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with our team. We pride ourselves on professionalism and quick responses, and it’s great to know our Financial Officer made such a strong impression. We appreciate your support!

December 02, 2024

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Employee Rating

Our salesperson, Vinny Martin, was a nice guy & very polite. Seemed to not have many answers to questions we asked about your must popular models ES350 & ES300h. Frequently defaulted to his phone to get More

by GLAUVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vinny Martin , Rasheed, I think from internet sales

Dec 04, 2024

Superstition Springs Lexus responded

Thanks for your feedback! We're glad to hear you had a positive experience with Doug and that you love your new car. We appreciate your insights about Vinny and will ensure he has the resources to provide even better support in the future. Enjoy your beautiful ride!

December 02, 2024

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Employee Rating

Very good experience, the dealer was very busy and the financing part took some time. We enjoyed working with Joel. More

by alcourse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reynoza , Joel

Dec 04, 2024

Superstition Springs Lexus responded

Thanks for your feedback! We're thrilled to hear you had a great experience with Joel. We appreciate your patience during the busy financing process and are glad you enjoyed working with our team. Your support means a lot to us!

November 28, 2024

Dealership Rating
Employee Rating

Service is excellent as usual! Everything was done the right way. They update us all the time. More

by chaniza.hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Bryant, Theo Notario , Bob Atanasio

Dec 02, 2024

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that you enjoyed our service and appreciated the updates. Your satisfaction is our top priority, and we look forward to continuing to serve you well!

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