"Mini Cooper Convertible"
Sara and Santos did a fantastic job working out a great deal on my "new to me" 2015. They were patient, kind and diligent. Definitely will recommend this dealership! Quick and easy process too. Thumbs up to Scott as well! Thanks guys!
Ryan was very knowledgeable and informative during my time with him. No pressure. Buying and ordering of car very smooth and professional.
Delivery of vehicle was smooth and all details of car went over with me.
Would definitely buy another one from him.
"Exceptional everything "
- Mini me 2
Once again, Ryan George delivered. I first purchased my first mini in 2011, Ryan George sold me the vehicle and made my entire buying experience effortless. He Took his time to explain features of the vehicle and made buying a car a very pleasant experience, that is why I knew that when it was time to get a new vehicle, I would definitely purchase it from Ryan George. I just purchased my second mini and was very pleased to see Ryan George again. Always a class act, professional, informative and very pleasant. If you visit Ferman mini of Palm Harbor make sure you ask for him.
"Courteous No-nonsense Customer Experience"
- Woodward Cruiser
What a pleasure it was once again! I leased a new Mini Cooper through Manolo Santos for the second time, and the experience was pleasant - just the right mix of professionalism and friendliness, and respect for me as a buyer. I was involved in the entire process from start to finish, and each of my requests and concerns was taken into consideration. Thanks to the entire team for putting me in my 2018 Cooper S!
"Great car-buying experience."
It was a pleasure dealing with this dealership from start to finish. They have the best selection of Mini's in Florida. The salesperson I dealt with, Ryan George, was exceptionally professional. I flew in to buy the car, a Mini Cooper Countryman - the hybrid model - and he arranged for me to be picked up at the airport and taken to the dealership. All the paperwork was properly explained, followed by a detailed overview of the vehicle's attributes. He remains available by cell if I have any questions. I honestly cannot think of one improvement to suggest!
"Always treated well. "
- 2 Minis
When I walk in, the service coordinators call me by name. Very friendly and knowledgeable. Example is today. Made an appointment for loose fasteners in drivers door. I got there early and they took my car right away and was back in minutes. No hassles and I was out of there. Really fine crew at ferman mini.
"The BEST experiance from the BEST MINI dealer in the country"
- Sir Tyne
What could be better than traveling from the North Carolina to San Francisco to pick up our new Countryman at the beginning of MINI Takes the States. Well, this can: Surprising at delivery was Jack Rowland who flew to CA from FL just to handle the delivery for us. Kudos to Jack Rowland and to Ferman MINI for doing this. It was a day to remember.
"Enthusiast first, Motoring Advisor second!"
I first met Jack as a fellow MINI owner who quickly became very active in the MINI community. When he was on the fence about becoming an MA, I thought who better than someone who knows the brand, is well-known in the clubs, and who genuinely cares about people and their happiness. My husband and I have purchased 2 MINIs each from Jack and each transaction was smooth and professional. He spends time after the deal going over the vehicle and explaining the options. He also has some special intuition and knack for sensing when someone might be ready to purchase and looks out for specials and specific vehicles to suit their taste. And, if you’re not clear on exactly what you want he will work with you to decide what’s important to you. I definitely recommend Jack and Ferman MINI.
"Trusted advisor and friend"
No questions are unanswered and great efforts taken to ensure every detail is discussed fully during the building of my MINI. THANK YOU So much Jack!
"Best Dealership I have ever encountered"
- Vana S
Thank you for servicing and cleaning my 3rd Mini and my husbands 1st one. As always, super service and friendly faces. The best dealership I have ever encountered.