Doug Rice
Doug Rice at Younger Nissan of Frederick

Doug Rice | Page 6

Service Advisor

Younger Nissan of Frederick

7418 Grove Road
Frederick, MD 21704

Contact Me
5.0
255 Reviews

Dealership Experience

18 yrs, 11 mos

Industry Experience

25 yrs, 10 mos

Specialties & Trainings

6 time winner for Award of Excellence

NISSAN SILVER CERTIFIED

5.0

255 Reviews

Write a Review

255 Reviews of Doug Rice

October 28, 2019

Dealership Rating
Employee Rating

Always Class A Experience I purchased my last 6 cars from Younger Nissan and will always continue to do so. Jim Burdis, my go-to sales consultant, met us as soon as we pulled More

by NissanBeliever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergiu Pricepa, Joseph Geisbert , Jim Burdis, Tonya Hathcock

Oct 30, 2019

Younger Nissan of Frederick responded

Thank you for taking the time to tell us about your experience at Younger Nissan of Frederick. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manger of Younger Nissan of Frederick, I’m happy to hear that your visit was above and beyond your expectations. We are glad to hear our team and Jim impressed you, we will try to keep up the good work! If there is anything that you would like to tell us or that we could be doing better please reach out to me by replying to this email or by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Sincerely, Jamie Holden Owner Loyalty Manger

September 23, 2019

Dealership Rating
Employee Rating

best service Tony was amazing best service ive ever had here at Nissan. they are all about getting to know the customer and what they want in their car, its not ju More

by Victoriaeliz24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay , Tony Araujo, Karl Brady, Anna Conway, Jason Moore

Sep 25, 2019

Younger Nissan of Frederick responded

Tony is AMAZING! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that Tony and our team went above and beyond for you and the service and care you received was above expectations. They really work hard for their clients and I am glad it shows. I f there is anything more that you would like to tell u s or that we could b e doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

August 08, 2019

Dealership Rating
Employee Rating

New truck Michael was very new and very helpful. Sergei was also very helpful in service. Doug was excellent as always helping to expedite things. Thanks ag More

by mswallop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergiu Pricepa, Rob Harley , Michael Acri

Sep 14, 2019

Younger Nissan of Frederick responded

Thank you for the amazing review! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that the Sergiu and Doug went above and beyond for you and the service and care you received was above expectations. We make a huge effort to always provide excellent customer care. If there is anything more that you would like to tell u s or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

April 28, 2019

Dealership Rating
Employee Rating

Service has always treated good. I have been treated good by the service dept. I am not happy with the Sales Manager. I told them what I could do for a payment and they played me for More

by ewetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergiu Pricepa, Joseph Geisbert, Rob Harley , Karl Brady, Jim Burdis, Ed in Finance

May 16, 2019

Younger Nissan of Frederick responded

Mr. Wetzel, thank you for taking the time to tell us about your experience at Younger Nissan. I appreciate your feedback, as it helps us to improve our dealership experience. Although I am pleased to know your overall experience has been great, I would like to address your recent concerns. The $1000 price you were quoted included parts, labor and tax; if price point is an issue, we are happy to look into other alternatives and after market parts for you. If you have an questions, or would like to discuss further, please don't hesitate to reach our to our Service Manager, Jason Barber, or myself. Thank you for your continued business. Regards, Steve Farley GM

March 08, 2019

Dealership Rating
Employee Rating

Great Dealership to do business with. Younger Nissan of Frederick provides a top quality service department and a very knowledgeable sales staff. I have been a.long time customer and they More

by fred46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergiu Pricepa , Jason Barber, Jim Burdis, Carl Collum, Wayne Mathis

Mar 11, 2019

Younger Nissan of Frederick responded

Thank you for your loyalty and the recommendation, we really appreciate both! Your satisfaction is always our priority, so good to know we are getting it done. Great job Team Younger Nissan, keep up the good work!!

December 28, 2018

Dealership Rating
Employee Rating

Loving my Rogue and Younger's service Tim, the salesman, was awesome. He was friendly, attentive, and knowledgeable. He helped me find the exact car I wanted and find the answers I needed More

by Charmaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Kausch

Jan 08, 2019

Younger Nissan of Frederick responded

I am glad that Tim was able to help you find exactly what you wanted. Our sincere apologies about the waiting, but we look forward to seeing you in service and having the opportunity to meet all of your expectations. Thanks for a great job, Tim! Regards, Steve Farley GM

December 02, 2018

Dealership Rating
Employee Rating

Frederick NISSAN Younger BEST!!!! I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I wil More

by JennDavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Farley, Edward Beleznay , Christian Fortson

Dec 03, 2018

Younger Nissan of Frederick responded

We appreciate your repeated business! Glad to hear the team is doing a great job taking care of you! Good work Christian and Team Younger Nissan! Regards, Steve Farley GM

November 17, 2018

Dealership Rating
Employee Rating

Wonderful experience. This is my 2nd car from Younger I needed a car since my family member totaled it. I first went to Doug Rice and asked for a good sales person. Joseph Johnson was suggested. From da More

by Bertha01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Farley, Edward Beleznay , Jason Barber, Joseph Johnson

Nov 19, 2018

Younger Nissan of Frederick responded

Glad to hear our staff is taking care of you! Great job Ed, Joey and Doug. Keep up the great work!! Regards, Steve Farley GM

November 16, 2018

Dealership Rating
Employee Rating

Very good service The staff is friendly and the service is excellent. They are knowledgeable and honest. I would recomend this dealer to my friends. The staff always t More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

Younger Nissan of Frederick responded

Thank you for the awesome recommendation! Happy to hear you are happy with our staff and the service you are receiving. Great job TEAM YOUNGER NISSAN!! Regards, Steve Farley GM

September 16, 2018

Dealership Rating
Employee Rating

OUTSTANDING IN EVERY WAY AND OCCASION I have had two Nissan vehicles serviced at this dealership....a Pathfinder and my current Frontier truck. I have always been totally satisfied with t More

by Scoteagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergiu Pricepa

Oct 30, 2018

Younger Nissan of Frederick responded

Glad to hear that you are so pleased with the service. Great job Sergiu and Doug, keep it up! Regards, Steve Farley GM

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