Doug Rice | Page 7

OUTSTANDING IN EVERY WAY AND OCCASION I have had two Nissan vehicles serviced at this dealership....a Pathfinder and my current Frontier truck. I have always been totally satisfied with t I have had two Nissan vehicles serviced at this dealership....a Pathfinder and my current Frontier truck. I have always been totally satisfied with the service department....staff and mechanics. They are the best service department of any brand/make that I have ever dealt with. After the third visit they called me by name and are superbly organized in every regard. I cannot recommend them highly enough for their quality and consideration of customers. I wouldn't drive anything else or have it serviced elsewhere. More

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I can ALWAYS count on Younger Nissan!! We just purchased our fourth vehicle from Younger Nissan, second with the assistance of Jim Burdis. I had been looking at the Rogue for a few months We just purchased our fourth vehicle from Younger Nissan, second with the assistance of Jim Burdis. I had been looking at the Rogue for a few months and with the help of Jim, keeping us informed of their inventory and Nissan's customer incentives, we made the purchase at the right time and received a great deal. Thank you Jim for your dedication and going the extra mile ~ I am so happy with my new vehicle!! Also, thank you Rob Harley for working the deal and Jesse Torreyson for finding a great interest rate!! A special thank you to Doug Rice too!! More

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Outstanding service! Outstanding service once again! This was the second car we have purchased from Steve in 3 weeks. We have also had great interactions with the service Outstanding service once again! This was the second car we have purchased from Steve in 3 weeks. We have also had great interactions with the service department. More

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Warranty work and more on my 2012 Titan Pro4X From the moment I was scheduling the work to be performed by live chat everyone was nice, professional and courteous. I had a lot of work done, they h From the moment I was scheduling the work to be performed by live chat everyone was nice, professional and courteous. I had a lot of work done, they had my car for a week. They provided me with a rental truck while they had my vehicle. Their pricing was fair and they did exactly what they said they were going to do for the amount they said they would charge. I will be taking my truck back there for any future service. More

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Warranty Work - Initially determined not warranty reparis Was initially disappointed to hear that the repairs on my 2015 Nissan Quest air conditioner with less than 30,000 miles would not be covered by the ma Was initially disappointed to hear that the repairs on my 2015 Nissan Quest air conditioner with less than 30,000 miles would not be covered by the manufacture warranty. However, Jason Barber (service manager), Doug Rice, and the entire service team worked diligently to try and rectify the issue. After a few weeks of communication with Nissan, further investigation, and shipment of necessary parts, my vehicle is now repaired and the air conditioner is cooling the vehicle. Thank you to everyone involved for being patient and handling my vehicle issue/repairs. More

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Oil Change Is my first time visiting the dealer because I New in the Frederick area Excellent Services im very satisfying & recommended this dealer Thanks to Is my first time visiting the dealer because I New in the Frederick area Excellent Services im very satisfying & recommended this dealer Thanks to Doug Rice More

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My 2018 Altima Steve is a very dedicated salesman. He wanted to make sure I felt comfortable with my car & all of the new technologies that went with it. And he ha Steve is a very dedicated salesman. He wanted to make sure I felt comfortable with my car & all of the new technologies that went with it. And he has checked up with me several times since we purchased the car. More

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Outstanding customer service Each and every time I visit Younger Nissan of Frederick I am treated with quick and courteous service. Allen goes out of his way to make sure every de Each and every time I visit Younger Nissan of Frederick I am treated with quick and courteous service. Allen goes out of his way to make sure every detail is complete and to the customers satisfaction. Once again the best shop around...! More

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Can always count on excellent service at Younger Nissan My experience with the service department at Younger Nissan has *consistently* been thorough, professional, and courteous. Very nice, spacious, quie My experience with the service department at Younger Nissan has *consistently* been thorough, professional, and courteous. Very nice, spacious, quiet waiting area with ample refreshments available. Have complete confidence in the Younger Nissan of Frederick Service Department to see to all needs of my vehicle. Especially appreciate the team tailoring scheduled service to my own circumstances as it makes sense to do so. (very high daily highway commute mileage with minimal stop & go). Ample coupons are available on the dealer website that increase the incentive to have service performed at the dealer. Always a very pleasant experience whether service is "drop-off" or wait. Looking forward to next time. More

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New Murano 2018 This is my 3rd Murano which means I really like the design and the ride. I have been fortunate to have had the same service manager for8 yrs, Doug. Wi This is my 3rd Murano which means I really like the design and the ride. I have been fortunate to have had the same service manager for8 yrs, Doug. With his help I have kept the car in Excellent condition.My sales person this time was Brenton and he certainly know the cars which is a big help in understanding all the facets of this new car for me. And unless something changes will probable be looking to purchase another car from this dealership in 3 yrs. More

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