Doug Rowland | Page 4

Had Aj to thank for my new 2024 Mazda cx30! He was great from start to finish, thanks for making my car buying experience easy and stress free. He was great from start to finish, thanks for making my car buying experience easy and stress free. More

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I felt comfortable at this dealership, no gimmicks or high-pressure tactics were thrown at me. I found Julian to be friendly and knowledgeable, and Doug was also great to deal with. Both did their jobs p high-pressure tactics were thrown at me. I found Julian to be friendly and knowledgeable, and Doug was also great to deal with. Both did their jobs perfectly as far as I saw. Alex was very professional and helpful as well, when it came time to pay. More

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Our experience at Sport Mazda North was fantastic! Purchasing a vehicle can be a stressful event and not something we do often or have a lot of practice. For us, there is always a level of caution and Purchasing a vehicle can be a stressful event and not something we do often or have a lot of practice. For us, there is always a level of caution and concern when shopping for a vehicle. Sport Mazda North had fantastic reviews on Dealer Rater, but one is never sure how factual those reviews are. Those reviews did not disappoint! We live 2 1/2 hours away so there was quite a bit of email exchange regarding the used vehicle we were interested in. Doug Rowland was very responsive to our inquiries and coordinated with Julian Minor to get video of the vehicle to send to us. We had very specific questions about some of the interior and Julian took a second video and still shots for us. We ultimately decided to make the drive to see the vehicle in person. Julian met with us promptly and was so genuine! He made us feel comfortable and conversation flowed naturally as we test drove the vehicle. There was no pressure at any time regarding our consideration of a purchase. We did decide to purchase the vehicle and met with David Fant in finance. He too was courteous and professional. He allowed for any questions we had and without hesitation printed the vehicle service contract for us to review in its entirety. He also reviewed and explained every value on the purchase order agreement. Definitely give Sport Mazda North an opporunity to earn your business. The drive will be worth your efforts. And if you do encounter an issue, they truly pride themselves on resolution and customer satisfaction. Julian M, if you read this, carry on in your approach to customers and consideration of your customers. You made it easy to want to purchase from Sport Mazda North. More

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They treated me like family when I came in and told them my situation. I didnt end up getting the car that I originally wanted, but Xavier was able to find one that fit my needs. 5/5 stars my situation. I didnt end up getting the car that I originally wanted, but Xavier was able to find one that fit my needs. 5/5 stars More

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The sales adviser, See and manager Doug were extremely helpful and answered all my questions. Made me very comfortable. helpful and answered all my questions. Made me very comfortable. More

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Great staff and excellent people person individuals. I am very happy to be a cust. I am very happy to be a cust. More

by Rob Verified Customer Verified Customer

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Xavier could not have been more helpful or accommodating as I completed my purchase of a '23 CX-9. He answered every question, and made sure to find the answer if he didn't immediately know it. If you're lo as I completed my purchase of a '23 CX-9. He answered every question, and made sure to find the answer if he didn't immediately know it. If you're looking for a stress-free experience with someone who cares about putting you in the right car, Xavier is your man. More

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My service writer was very attentive, he communicated very well, and they got my service done in a good reasonable amount of time. I loved that they sent me the video to show me the work being done. I fe very well, and they got my service done in a good reasonable amount of time. I loved that they sent me the video to show me the work being done. I felt like that was a great detail. More

by LSIEFERT2018 Verified Customer Verified Customer

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Beth is amazing she knows her Stuff very well she is super kind fun to interact thanks Beth 😊👏👍🏼👍🏼 super kind fun to interact thanks Beth 😊👏👍🏼👍🏼 More

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the best car shopping experience I ever had, actually it completely changed my impression about dealerships . The staff there are very friendly , helpful , knowledgeable and no pushing on you to make any d completely changed my impression about dealerships . The staff there are very friendly , helpful , knowledgeable and no pushing on you to make any decisions , they want to make sure you find the car you like. This is our first time visit and we walked out with a brand new car! Highly recommended ! The Sales ( Xavier ) , he's super helpful and he did great!! More

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