Dealer Reviews
Cars for Sale
Dealer Log In
Doug Settle
323 Reviews
It’s no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it’s extremely important to be able to communicate with customers. “You have to listen to them and find out where the problem actually lies.”Sometimes that can be tricky. That’s why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem. Customers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they’ve come to expect a high level of service. “Customers are very loyal to our product, and it’s just as important for US to be as good as that product.”
Read more323 Reviews
Write a Review
323 Reviews of Doug Settle
November 03, 2011
I have gone to Don Ayres for service ever since I purchased my vehicle from last year. They are always very accommodating even when I haven't scheduled an appointment. The people are friendly and alw purchased my vehicle from last year. They are always very accommodating even when I haven't scheduled an appointment. The people are friendly and always remember me from my last visit. The prices are also a reason I keep coming back, very fair. More
by Jpetit
Other Employees Tagged: Jeremy Sullivan , Doug and Jeremy
November 02, 2011
Doug and Dave have been very helpful and have gone out of their way to provide excellent service EVERY time we come in for service. We always bring all our cars for service to them as they are always honest their way to provide excellent service EVERY time we come in for service. We always bring all our cars for service to them as they are always honest and give us a full explanation of the work that needs to be doen. More
by psheean
Other Employees Tagged: Doug Settle - Dave Steenport
October 21, 2011
We had a fuel line damage, possibly from mice. We got great service and help from Doug and staff from Don Ayers. We have been with them more than 15 years and we are very happy. great service and help from Doug and staff from Don Ayers. We have been with them more than 15 years and we are very happy. More
by sskim
Other Employees Tagged: Doug Settle
October 17, 2011
This visit was awesome.....it was scheduled but I was called by my 'name', everyone was polite, the time was short and the review of my service call explained face to face. I really enjoyed the experienc called by my 'name', everyone was polite, the time was short and the review of my service call explained face to face. I really enjoyed the experience and the cost was really low.. thank you Don Ayres Dealership ! More
by johnbl01
Other Employees Tagged: Don't recall at this time - Service
October 10, 2011
Doug Settle is the Service Manager at Don Ayers Honda. Doug is absolutely the best Service Manager we have ever worked with. He goes above and beyond and is a terrific asset to Don Ayers Honda. Doug is absolutely the best Service Manager we have ever worked with. He goes above and beyond and is a terrific asset to Don Ayers Honda. More
by CherylA
Other Employees Tagged: Doug Settle
October 06, 2011
Love Don Ayres but can't say the same thing for my new Honda ! I would definitely recommend Don Ayres but not American Honda, thank goodness Don Ayres service is so goood because because my Honda is not s Honda ! I would definitely recommend Don Ayres but not American Honda, thank goodness Don Ayres service is so goood because because my Honda is not so good ! Two thumbs up to Don Ayres service they are always so nice and polite actually the whole staff has treated me very well but Troy and Doug have givin me outstanding service. More
by 1st Honda owner
Other Employees Tagged: Troy Johnson, Troy Johnson & Doug Settle
September 30, 2011
I have had nothing but great customer service from Honda Service at this location. Jeremy and Doug have been very helpful with any issues I may have and never make me feel my concerns are not valid. They Service at this location. Jeremy and Doug have been very helpful with any issues I may have and never make me feel my concerns are not valid. They are a primary reason I am happy with my Honda:) More
by Majenica02
Other Employees Tagged: Jeremy Sullivan , Jeremy and Doug (usually)
September 28, 2011
The dealership was very timely in getting my car scheduled and worked on. The drop off area is inside, out of the weather, the waiting area was clean, with the option of TV viewing, internet with wo scheduled and worked on. The drop off area is inside, out of the weather, the waiting area was clean, with the option of TV viewing, internet with work space and comfortable chairs for reading. They had a variety of magazines to choice from if you didn't have your own reading material and they also had a child size table and chairs for small kids. The work was done on time and the cost was reasonable. I have been dealing with this dealership since 1991 and would highly recommend it to anyone. More
by Silver ghost
Other Employees Tagged: Doug Settle
September 07, 2011
doug settle is always very helpful....he goes above and beyond the "call of duty" I highly recomend him...always pleasant and professional. we will continue to have our honda taken care of by him beyond the "call of duty" I highly recomend him...always pleasant and professional. we will continue to have our honda taken care of by him More
by ruth johnson
Other Employees Tagged: doug settle
Dealership Inventory (198 Vehicles)
