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Doug Stahl
319 Reviews
319 Reviews
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319 Reviews of Doug Stahl
November 07, 2023
My salesman was fantastic. He had lots of knowledge and answered all of my questions. The restaurant was a plus for keeping customers satisfied while waiting. He had lots of knowledge and answered all of my questions. The restaurant was a plus for keeping customers satisfied while waiting. More
by DCERRA5
Verified Customer
November 06, 2023
Overall good experience with this dealership. Convenient location, exceptional customer service and I was able to acquire a great vehicle at a good price. Although I live 37 miles away from the Convenient location, exceptional customer service and I was able to acquire a great vehicle at a good price. Although I live 37 miles away from the dealership, I will be returning to that location when I service my vehicle instead of the local Toyota dealership in my area. Staff was incredible friendly and very helpful. More
by GHOST77
Other Employees Tagged: Marco Valenti , George Zepherin
October 27, 2023
Straightforward honest simple and easy to deal with. They did not try to sell me something that I didn’t want such as extended warranty and dealer added options. They did not try to sell me something that I didn’t want such as extended warranty and dealer added options. More
by ZHENMA
Other Employees Tagged: Ryan Cali
October 26, 2023
Not sure who Scott is but Doug helped organize the sale and Marco secured the financing. Easy and simple process with the exact car we wanted. and Marco secured the financing. Easy and simple process with the exact car we wanted. More
by NICHOLAS.SHAFFMASTER
Other Employees Tagged: Marco Valenti
October 05, 2023
All of the people that I came in to contact with were knowledgeable and great to deal with knowledgeable and great to deal with More
by PACSU
Other Employees Tagged: Mark Thomas , Justin Cheverez, Joe Gatto, Mary Jo Preno
September 26, 2023
I bought my last Toyota from Toyota of Scranton which after 14 years was still going strong with 164,000 miles. Because of the reliability of my last truck I knew my new truck would have to be a Toyota T after 14 years was still going strong with 164,000 miles. Because of the reliability of my last truck I knew my new truck would have to be a Toyota Tundra. Last year I entertained getting a new truck and went to MotorWorld to investigate. I got a bad feeling there, a very distrusting feeling, and this year decided on a whim to give Toyota of Scranton a try again. Doug Stahl was my sales rep and to say top notch wouldn't say enough. I am in business and needed certain items on the truck which made it difficult to find. I know how hard he worked to get me a truck that fulfilled my needs at a reasonable cost. Doug kept me updated throughout the whole discovery process which took many months. The only reason I deducted a star was the finance department. I did not like the way the information was presented to me. All payment information was given with the extended warranty and service agreement added in but I never really saw actual numbers of how much these things added to the purchase price until after deciding based on how much the payment was as opposed to seeing actual costs. It wasn't until the decision was made and the actual documents were printed that I got to see the costs involved with each plan. My new truck is amazing though and hopefully all the "extras" will end up paying for themselves in the end. Only time will tell. More
by DOGWATCH
September 11, 2023
Sold me a “certified” car that is loud and struggles to accelerate. When purchasing, I did mention that it sounds a little loud. I was told that’s “normal” and he was so used to hearing them all like that. accelerate. When purchasing, I did mention that it sounds a little loud. I was told that’s “normal” and he was so used to hearing them all like that. I felt off after a few day so I brought it back. I was then told it needed a new transmission. THEN was told oh it just needed a transmission module update. And was told to give the car time so it’ll get used to your driving. Well… it’s still the same. I’ve brought it back 4 times and even involved headquarters. I went from a rav4 to a rav4. Extremely unhappy and will not be buying Toyota again. And I’ve owned Toyota for about 13 years now. More
by LINDEN1320
Other Employees Tagged: james Brown , Frank, Joe, Mary, Frances at headquarters
September 06, 2023
Toyota of Scranton is a very inviting business to deal with. I happened to call and speak with Doug and he became my sales person. Everyone from the receptionist to the food service workers they were all with. I happened to call and speak with Doug and he became my sales person. Everyone from the receptionist to the food service workers they were all extremely curious, respectful, and a pleasure to interact with. Truly a professional dealership. I highly recommend them. More
by DOMFCO
Other Employees Tagged: Mark Thomas, Tara Perri , Justin Cheverez
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