Doug Stahl | Page 7

Toyota of Scranton responded

RANA_PAL, Thank you for taking the time to share your wonderful experience at Toyota of Scranton! We're thrilled to hear that you had an excellent service visit and that our no markup policy met your expectations. We greatly appreciate your kind words and your willingness to refer your friends to our dealership. Word-of-mouth recommendations are the highest compliment we can receive. We are committed to building a long-term relationship with you and providing top-notch services for your vehicle needs. When you mentioned the potential for a new car in the future, it put a smile on our faces! We'll be here whenever you're ready to explore new vehicles and continue our journey together. Once again, thank you for your positive review and your trust in Toyota of Scranton. We look forward to serving you in the years to come. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

DanielR6, Thank you for taking the time to leave us such a wonderful review! We are thrilled to receive your positive feedback and to know that your experience at our dealership was nothing short of exceptional. We pride ourselves on maintaining a professional and attentive team, and we're delighted to hear that our staff provided great service and was helpful in every aspect of your visit. Our goal is to make every customer feel valued and well taken care of, and it's gratifying to know that we succeeded in delivering on that promise. Moreover, we take great pride in our facility and strive to provide a welcoming and comfortable environment for all our customers. Knowing that you found our dealership's facilities to be spectacular is incredibly rewarding. Your kind words serve as a motivation for our entire team to continue going above and beyond for our valued customers like yourself. If there's anything else we can assist you with or any way we can improve further, please don't hesitate to let us know. Once again, thank you for choosing us, and we look forward to serving you again in the future. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

LJDERWIN, Thank you for taking the time to share your positive experience at Toyota of Scranton! We appreciate your kind words and are delighted to hear that our dealership has provided you with a pleasant environment to associate with good people. Our team takes pride in creating a welcoming atmosphere where customers can enjoy their time while getting their vehicles up to speed. We strive to ensure that every visit is not only efficient and productive but also enjoyable. It's fantastic to know that we have met your expectations in this regard. We value your support and look forward to serving you in the future. If there is anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you once again for your positive feedback. It means a lot to us. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

m_kodra, Thank you for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that Doug and Marko provided you with a quick and painless experience from start to finish. Your satisfaction is our utmost priority, and we're grateful for the opportunity to serve you. Doug and Marko are dedicated members of our sales team, and they will be thrilled to hear about your positive feedback. They consistently strive to make the car-buying process smooth and enjoyable for our customers, and it's wonderful to know that they exceeded your expectations. We truly appreciate your loyalty and the fact that you consider yourself a customer for life. It means a lot to us that you trust us with your automotive needs, and we're committed to continuing to provide you with exceptional service in the future. If you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to ensure your continued satisfaction and to assist you with anything you may need. Thank you once again for choosing Toyota of Scranton, and we look forward to serving you for many more years to come! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

PIKECOUNTYPAINT, Thank you for taking the time to leave us an excellent review! We greatly appreciate your feedback and recommendation of Scranton Toyota to your friends and family. We're thrilled to hear that your experience at our dealership was hassle-free and pressure-free. At Scranton Toyota, we strive to create a comfortable and relaxed environment for our customers, allowing them to make informed decisions at their own pace. Our team is dedicated to providing exceptional service and ensuring that our customers have a positive car-buying experience. We understand that purchasing a vehicle is an important decision, and we're honored that you chose us as your dealership of choice. Thank you once again for your kind words and for recommending Scranton Toyota. We look forward to serving you, your friends, and your family in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JKUHAR955, Thank you for sharing your fantastic 5-star sales review of your experience at Toyota of Scranton! We're thrilled to hear that Ahmad provided you with excellent service. It's wonderful to know that he was courteous and took the time to explain everything clearly to you. At Toyota of Scranton, we strive to ensure that our customers have a positive and informative car-buying experience, and we're delighted that Armond delivered on that promise. We'll make sure to pass along your kind words to him and our sales team. We appreciate your recommendation and if there's anything else we can do for you, please don't hesitate to reach out. We look forward to assisting you with any future automotive needs you may have. Thank you once again for choosing Toyota of Scranton! Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

EPICDYL117, Thank you for taking the time to share your experience with us. We're delighted to hear that our sales representative was great and easy to work with, and that you were able to get a good deal on the car you wanted. At our dealership, we strive to provide our customers with exceptional service and a hassle-free car buying experience. It's great to know that our team was able to deliver on that promise for you. If there is anything else we can assist you with, please don't hesitate to contact us. Thank you for choosing our dealership, and we hope you enjoy your new car. Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

IRELAND5308, Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you've been a loyal Toyota customer for over 20 years, and that you had a positive experience with us during your recent car purchase. Our team is dedicated to providing exceptional service to all of our customers, and we're delighted to hear that we were able to answer all of your questions and provide you with the support you needed throughout the buying process. We're also glad that you found our post-sale follow-up helpful. Thank you for your kind words, and we look forward to serving you for many more years to come. If you ever have any questions or concerns, please don't hesitate to reach out to us. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

AAAMIKEC, Great to hear that you had an excellent experience with our dealership! We're thrilled that our team was able to provide you with exceptional service and communication throughout the purchasing process. It's always our goal to make sure that our customers feel well-informed and satisfied with their purchase, and we're glad that you had that experience with us. We'll be sure to pass along your kind words to Doug and Crazy Matt, who we're sure will appreciate the positive feedback. Thank you for taking the time to leave a review, and please don't hesitate to reach out if you have any further questions or concerns. We hope you're enjoying your new vehicle and that you'll consider us for your future automotive needs. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

gabv, Thank you for taking the time to offer your feedback on your recent sales experience at our dealership. We appreciate your loyalty and positive comments regarding our team and business. We value you as our customer and friend. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com