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Doug Stahl

Overview Reviews (319) Inventory (147)

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Doug Stahl

Doug Stahl | Page 8

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8

319 Reviews

Overview Reviews (319) Inventory (147)

4.8

319 Reviews

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319 Reviews of Doug Stahl

January 14, 2023

Dealership Rating

Employee Rating

Had a great experience! No one was super pushy which I loved, everyone was very polite!! No one was super pushy which I loved, everyone was very polite!! More

by JCOLLURA1027

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Zepherin

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Jan 16, 2023 -

Toyota of Scranton responded

JCOLLURA1027, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are thrilled you enjoyed working with our sales team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

January 03, 2023

Dealership Rating

Employee Rating

A very professional and pleasant experience from start to finish. Management took a direct interest to ensure it was a great experience finish. Management took a direct interest to ensure it was a great experience More

by MOJOHOG

Verified Customer

Recommend Dealer

Yes

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Jan 03, 2023 -

Toyota of Scranton responded

MOJOHOG, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

December 19, 2022

Dealership Rating

Employee Rating

I feel like the prices were Toyotas going up and the whole purpose is to not have the prices go up especially when they charging almost $400 for the work is to work and you’re charging us I can take my whole purpose is to not have the prices go up especially when they charging almost $400 for the work is to work and you’re charging us I can take my car to any dealership and instead I’m bringing my Toyota card to your company and you’re charging us for them to do the labor I feel that’s a rip off that should be a complementary on the house and you pay the workers because they get regular paid and they’re More

by ANTHONYT3RD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie McNair, Jammie Marcen, Jordan Printz , Corey Boynton, Travis Langlois, Kevin Morrow, George Zepherin

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Dec 20, 2022 -

Toyota of Scranton responded

ANTHONYT3RD, Thank you for taking the time to offer your comments regarding your recent service visit. We are concerned and will reach out to you to further discuss. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 25, 2022

Dealership Rating

Employee Rating

Excellent experience, the whole deal from start to finish was easy and painless, also exceptional staff and service was provided. finish was easy and painless, also exceptional staff and service was provided. More

by ANTHONY.MCGLYNN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Zepherin

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Nov 29, 2022 -

Toyota of Scranton responded

Hi Anthony, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 24, 2022

Dealership Rating

Employee Rating

It was an amazing experience lots of help and information very patient and was able to give all the information I needed very patient and was able to give all the information I needed More

by SINBAD765A@GMAIL.COM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Howard Sweeny

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Nov 29, 2022 -

Toyota of Scranton responded

SINBAD765A, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 23, 2022

Dealership Rating

Employee Rating

Really enjoyed the whole purchasing experience as a first-time Toyota customer. All of the people were professional, friendly, and personable. Would recommend the dealership to others. first-time Toyota customer. All of the people were professional, friendly, and personable. Would recommend the dealership to others. More

by CARDKEEP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jim handled all the paperwork and the extended warranty.

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Nov 29, 2022 -

Toyota of Scranton responded

CARDKEEP, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 16, 2022

Dealership Rating

Employee Rating

The best dealer and team nice people the best place for trade cars thankss people trade cars thankss people More

by 94MICHELLGODINEZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Cali, George Zepherin

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Nov 17, 2022 -

Toyota of Scranton responded

Hi Michellgodinez, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

November 15, 2022

Dealership Rating

Employee Rating

Staff people very nice but waiting for the manager to get back to me about new tires for my truck. back to me about new tires for my truck. More

by ROVELOGUS69

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Cloud, George Zepherin

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Nov 16, 2022 -

Toyota of Scranton responded

ROVELOGUS69, Thank you for taking the time to provide feedback on your recent experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Please contact me at 570.702.8776 to further discuss your experience. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 31, 2022

Dealership Rating

Employee Rating

My wife and I have bought 6-7 cars at Toyota of Scranton. Always a great experience, we will be back. Can not remember gentleman in finance or gentleman who helped set up phone and explained how everything w Always a great experience, we will be back. Can not remember gentleman in finance or gentleman who helped set up phone and explained how everything worked, but both 5 star. More

by MULLENM

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: George Zepherin

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Oct 31, 2022 -

Toyota of Scranton responded

MULLENM, I am sending a big thanks to you and your wife for your continued loyalty to our dealership. It is such a compliment for our entire team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 07, 2022

Dealership Rating

Employee Rating

We like the people involved,but could do without the extra add on costs. George and Doug were really great. extra add on costs. George and Doug were really great. More

by DOOLEYYOURS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: George Zepherin

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Oct 07, 2022 -

Toyota of Scranton responded

DOOLEYYOURS, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton

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