Doug Willis
Doug Willis at Jim Butler KIA

Doug Willis | Page 2

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
83 Reviews
4.7

83 Reviews

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83 Reviews of Doug Willis

May 07, 2026

Dealership Rating
Employee Rating

Doug was great to work with and kept me up-to-date throughout my vehicle getting serviced. He was extremely professional and I hope to get to work with him again! More

by rcanny85
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 30, 2026

Dealership Rating
Employee Rating

Doug was amazing. In fact, this entire service team are professional, friendly and knowledgeable. I have only had the best experience with Jim Butler Kia. The custom More

by melaina1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Reid

April 28, 2026

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Employee Rating

Very clean and staff is very personable and knowledgeable and very considerate of the customers time and inconvenience of having car repair work done timely More

by Warden
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Recommend Dealer
Yes

April 24, 2026

Dealership Rating
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No complaints at all. Got in on cancellation so was very quick. Will come back More

by juliaeve1203
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 21, 2026

Dealership Rating
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Great communication, efficient service. Informed me of tire special discount. Just go here. Don’t know what you are waiting for. More

by simmonsb.blues
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Recommend Dealer
Yes

April 14, 2026

Dealership Rating
Employee Rating

The service department was courteous, knowlegeable, and accommodating. They kept me informed and the service didn’t take too long while I waited. More

by mgcshep
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2026

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The waiting area was very nice. The people were real friendly. The service rep was polite, friendly and efficient. More

by csufgrad98
Service Price Transparency
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Recommend Dealer
Yes

April 13, 2026

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Always accommodating very timely and thorough. Very quick to set appointments and send reminders so as not to forget More

by boatvoice
Service Price Transparency
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Recommend Dealer
Yes

April 08, 2026

Dealership Rating
Employee Rating

As always rapid and quality service, clean waiting area, water and solid updates as maintenance progressed. More

by karl.hofman
Service Price Transparency
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Recommend Dealer
Yes

April 07, 2026

Dealership Rating
Employee Rating

Worst service department in the st. louis area!!! Very disappointed. Dishonest people! They need to refund my money and apologize! More

by bigdog753753
Service Price Transparency
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Recommend Dealer
No
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