Doug Willis
Doug Willis at Jim Butler KIA

Doug Willis | Page 2

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
77 Reviews
4.7

77 Reviews

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77 Reviews of Doug Willis

April 13, 2026

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Employee Rating

The waiting area was very nice. The people were real friendly. The service rep was polite, friendly and efficient. More

by csufgrad98
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Recommend Dealer
Yes

April 13, 2026

Dealership Rating
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Always accommodating very timely and thorough. Very quick to set appointments and send reminders so as not to forget More

by boatvoice
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Recommend Dealer
Yes

April 08, 2026

Dealership Rating
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As always rapid and quality service, clean waiting area, water and solid updates as maintenance progressed. More

by karl.hofman
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Recommend Dealer
Yes

April 07, 2026

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Worst service department in the st. louis area!!! Very disappointed. Dishonest people! They need to refund my money and apologize! More

by bigdog753753
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Recommend Dealer
No

April 03, 2026

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Employee Rating

Doug provided great communication about my vehicle that was getting a transmission repair. He was also able to get me into a loaner vehicle for the duration that my truck was in the shop. Thanks so much ! More

by shelbygt500.90
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Recommend Dealer
Yes

Other Employees Tagged: Mary Williams, Danielle Reid , Janelle Gallagher

April 02, 2026

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Had a window Demon and Doug got me in and taken care of so quick! Took care of dealing with my warranty so I didn't even have to pay! More

by jgallagher10
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Recommend Dealer
Yes

Other Employees Tagged: Jake Borgmeyer, Tammie Baker

March 30, 2026

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Employee Rating

Very efficient and always make sure i have whatever it is I need and always do great work More

by bscarfino
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Recommend Dealer
Yes

March 27, 2026

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Very attentive, got my car in and serviced in a timely manner. Very pleased with the service. More

by stephanieb779
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Recommend Dealer
Yes

March 27, 2026

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Employee Rating

Overall a fantastic experience was delivers by the dealer with a correct diagnosis and accurately fixing the issue. More

by toddelucas11
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Recommend Dealer
Yes

March 17, 2026

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Employee Rating

Wonderfully fast and always kept informed. I never felt like I didn’t know what was going on and how much things were going to cost. No surprises. More

by oniowagohawks
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Recommend Dealer
Yes
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