99 Reviews of Douglas Anderson
June 10, 2025
I created my appointment online and requested a certain representative during the online appointment and when I arrived that representative was there, but I did not get him .. Also, I came in for an Oil ch representative during the online appointment and when I arrived that representative was there, but I did not get him .. Also, I came in for an Oil change and was told during the process that when my car was finished in the service department, it wouldn’t start and my battery was dead… We have never had a problem with our battery since we bought our car from you in 2022… I went ahead and bought a new battery l, which we feell should have been under warranty .. I won’t do that again, when we bring our car back … More
Other Employees Tagged: Joe Bajalia, Andrew Orr, Matt Austin, David Hoffman, Christy Higginbotham, Erica Miller
June 08, 2025
The service department was amazing. I had recently purchased the car so they took care of of everything as something they should have noticed during inspection and got me in and out sam I had recently purchased the car so they took care of of everything as something they should have noticed during inspection and got me in and out same day. Very friendly and courteous. More
Other Employees Tagged: Joe Bajalia, Andrew Orr, Matt Austin, David Hoffman, Steven Rainelli, Christy Higginbotham, Erica Miller
May 10, 2025
The service is always excellent and exceptional! The staff is always courteous and they always keep you up to date! The staff is always courteous and they always keep you up to date! More
Other Employees Tagged: Brandon Cotten, Jacob McDonald, Hudson Daniels, Tiel Molz, Tina Saxon
May 02, 2025
I have a Genesis. Called and ask if they could do maintain work , they said yes. Made an Service Appointment and told the service writer, he said no problem.. Did not Called and ask if they could do maintain work , they said yes. Made an Service Appointment and told the service writer, he said no problem.. Did not have the parts to complete the service. We will call you tomorrow. Never heard back. More
April 24, 2025
Both times I went to the service department nobody knew what was going on with my car. They didn’t even know it was there actually. I was extremely disappointed what was going on with my car. They didn’t even know it was there actually. I was extremely disappointed More
Other Employees Tagged: Joe Bajalia, Citron Choice, Andrew Orr, Chayse Fuller, Matt Austin, David Hoffman, Steven Rainelli, Christy Higginbotham, Erica Miller
April 17, 2025
My service was fast and efficient and they answered all my questions and concerns and I love my new car my questions and concerns and I love my new car More
April 17, 2025
Matt was excellent in making us feel like a priority and sending updates so we knew what to expect time wise. sending updates so we knew what to expect time wise. More
Other Employees Tagged: Joe Bajalia, Andrew Orr, Matt Austin, David Hoffman, Steven Rainelli, Christy Higginbotham, Erica Miller
April 15, 2025
The service was great. The facility was nice and clean and very cozy. Everyone had smiles and made you feel welcome. The facility was nice and clean and very cozy. Everyone had smiles and made you feel welcome. More
Other Employees Tagged: Joe Bajalia, Andrew Orr, Matt Austin, David Hoffman, Steven Rainelli, Christy Higginbotham, Erica Miller

