Douglas Keeler
Douglas Keeler at Joe Machens Capital City Ford

Douglas Keeler

Sales Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.8
685 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

4.8

685 Reviews

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685 Reviews of Douglas Keeler

April 18, 2026

Dealership Rating
Employee Rating

We had a good sales experience with everyone we worked with. Closing and delivery met expectations. More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2026

Joe Machens Capital City Ford responded

Thank you for letting us know that every step from sales to delivery met your expectations. We’re glad you had a good experience securing your new Ford Bronco. We look forward to assisting you again in the future.

April 15, 2026

Dealership Rating
Employee Rating

Probably the smoothest vehicle purchase I've ever made. Great people to work with for sure. More

by drpurvis
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler

Apr 15, 2026

Joe Machens Capital City Ford responded

Douglas and our team are delighted your purchase of a used Ford F-150 was so smooth and that our people were easy to work with. Thank you for choosing us and sharing your positive experience.

April 15, 2026

Dealership Rating
Employee Rating

Probably the smoothest vehicle purchase I've ever made. Great people to work with for sure. More

by drpurvis
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler

Apr 15, 2026

Joe Machens Capital City Ford responded

It’s fantastic that your used Ford F-150 purchase went so smoothly. Douglas and our team appreciate working with you.

April 05, 2026

Dealership Rating
Employee Rating

Thomas and the dealership did a great job understanding our situation and worked with us to get a deal that made us happy! More

by Cjaws812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Barker

Apr 05, 2026

Joe Machens Capital City Ford responded

We appreciate your five-star review. Thomas and our team enjoyed working with you to understand your situation and find a deal that made you happy. Enjoy your Hyundai Santa Cruz.

March 20, 2026

Dealership Rating
Employee Rating

We had an absolutely outstanding experience purchasing our 2023 Mustang Mach 1 from Capital City Ford. From the moment we walked in, the entire team made us feel welcome, respected, and genuinely valued a More

by Luetjenjustin07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Header

Mar 21, 2026

Joe Machens Capital City Ford responded

Thank you for choosing us for your 2023 Mustang Mach 1 purchase and for sharing how our knowledgeable and respectful Ford team guided you smoothly from start to finish. Please don’t hesitate to reach out whenever you need anything for your Mustang.

March 19, 2026

Dealership Rating
Employee Rating

Very nice people and explained everything honestly and completely. The financing was honest and easily understood More

by roger_rutledge@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Joe Machens Capital City Ford responded

It’s great to hear our staff provided clear and honest explanations when you purchased your used Ford Explorer. We’re glad the financing process was straightforward and easy to understand.

March 17, 2026

Dealership Rating
Employee Rating

Mike made us feel comfortable, and was a really nice guy along with everyone we talked to. It we a pleasant experience More

by Glreed5665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Joe Machens Capital City Ford responded

Thank you for the 5-star review. We’re pleased the team made you feel so comfortable and that your visit was a pleasant one. Enjoy your Ford and we look forward to assisting you again.

March 14, 2026

Dealership Rating
Employee Rating

Great experience with Thaddeus. My first impression was not good as I tried and failed to get a response about the vehicle from another salesman. However, once Thaddeus started supp More

by vontjes
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler

Mar 14, 2026

Joe Machens Capital City Ford responded

It’s great to know Douglas stepped in and turned things around with your Lincoln Corsair purchase after the initial delay. We appreciate you sharing your experience and hope you’re enjoying your Corsair.

March 12, 2026

Dealership Rating
Employee Rating

My salesman Thaddeus Kimbell was nothing but fantastic as always. The cleanliness inside of the vehicle was not the best could've been done better and after it's thorough inspection and getting home realized More

by derekreidaustin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thaddues Kimbell , Douglas Keeler

Mar 16, 2026

Joe Machens Capital City Ford responded

Hello Derek: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 01, 2026

Dealership Rating
Employee Rating

Very helpful and very friendly. They made buying a vehicle enjoyable I would recommend them to others More

by Mistyeharrington
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler

Mar 01, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your positive experience with our team. We’re glad Douglas and everyone here was helpful and friendly, making your Ford purchase enjoyable. We appreciate your recommendation and look forward to assisting you again.

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