Douglas Keeler
Douglas Keeler at Joe Machens Capital City Ford

Douglas Keeler

Sales Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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5.0
662 Reviews

Dealership Experience

14 yrs

Industry Experience

14 yrs

5.0

662 Reviews

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662 Reviews of Douglas Keeler

January 02, 2026

Dealership Rating
Employee Rating

Everyone here was very courteous and helpful. They kept us informed the whole way through the process. More

by Mathew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN RAMIREZ-LAWS

Jan 02, 2026

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2026

Dealership Rating
Employee Rating

Found the exact Bronco I was looking for and drove away with it and a great deal! More

by maccve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 30, 2025

Dealership Rating
Employee Rating

Great! Appreciate Doug and John. Doug is my family's go to person for vehicles.Have bought multiple vehicles from Joe Machens More

by Dr Bates
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler

Dec 30, 2025

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2025

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Employee Rating

Mike Gross was our dealer. He was very helpful with everything. All the staff was very helpful.They went out of their way to get us the best deal and I have never seen a car lo More

by 12080721deens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

December 29, 2025

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Employee Rating

Keith made the entire process enjoyable and easy. Entire Machens team is friendly, respectful, and does not pressure you into doing something that you’re not comfortable with. Highly recommend. More

by njmays14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Joe Machens Capital City Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 23, 2025

Dealership Rating
Employee Rating

Friendly and knowledgeable staff. My needs were met and I left the dealership satisfied with my new truck. More

by CONLEYR94
Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler

Dec 24, 2025

Joe Machens Capital City Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2025

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Employee Rating

Jonathan handled a very quick sale with kindness and professionalism. My husband found 2 vehicles matching our needs and I rushed in with 15 minutes to test drive and decide which one we preferred, th More

by Stacey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2025

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

December 28, 2023

Dealership Rating
Employee Rating

I've done business with this dealership several times over the last few years. I've been pleased with the vehicles I have purchased. More

by Richard.N.mcclelland
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bo Heavin , Billy Underwood

December 23, 2023

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Employee Rating

Had a wonderful experience. Very knowledgeable and personable staff! Enjoyed working with them and they helped make it a really easy and stress free process and I’m very happy w More

by Kayla Noyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Hubbard , Ben McGrail

December 19, 2023

Dealership Rating
Employee Rating

Have had several dealing with Joe Machen and have been very satisfied will use them again. More

by vegasdog11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite , Taylor Sanning

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