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Dragon Zheng
Dragon Zheng at Serra Nissan

Dragon Zheng

Finance Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7
15 Reviews
4.7

15 Reviews

Write a Review

15 Reviews of Dragon Zheng

September 18, 2025

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Employee Rating

Amanda is excellent she goes above and beyond what you ask of her! She is the best the company has a long with dragon. Thank you both for all of your help More

by brandymedlin27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Badgwell

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Sep 19, 2025

Serra Nissan responded

Thank you for your positive review and for shouting out two of our awesome team members! We are grateful that you chose Serra Nissan for your vehicle needs, and we hope that we can continue to serve you in the future as well!

September 18, 2025

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Employee Rating

This is a great place to get a car. The people who work here are great and they work with you on everything. More

by meghanholsomback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Theo Todd, Amanda Badgwell

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Sep 19, 2025

Serra Nissan responded

Thank you for an awesome review, Meghan! We greatly appreciate your trust in our team for your vehicle needs, and glad to hear about your excellent experience. We hope we can earn your time and business in the future, and we look forward to serving you!

September 01, 2025

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Employee Rating

Angel was fantastic and Serra Nissan was a joy to work with. Kudos to all More

by jamper1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

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Sep 02, 2025

Serra Nissan responded

Thank you for your 5-star review and for choosing Serra Nissan for your new vehicle! We are very grateful for the opportunity to serve you, and thank you for your time and business. We look forward to serving you in the future!

July 18, 2025

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Employee Rating

They took my car right in and actually listen to me. Explain what was wrong. It took a few days to get the part in, but they called me every day to let me know what was going on which I thought was wond More

by bcave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Zac Willis, Mark Muhihu, Vince Lavender

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Jul 19, 2025

Serra Nissan responded

Thank you for your 5-star review, and for trusting our team here at Serra Nissan with your vehicle's service! We are very glad to hear about your great experience, and take pride in the opportunity to serve you. We hope you will return for any future vehicle needs!

June 22, 2025

Dealership Rating
Employee Rating

They made the buying process very smooth and easy will recommend them to anyone! Thanks again! More

by jameccia1006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deandre Sandlin

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Jun 23, 2025

Serra Nissan responded

Thank you so much for your stellar review, and congratulations on your new car! We appreciate you trusting our team with your new vehicle, and are glad to have been part of the process. We look forward to serving you in the future as well!

June 12, 2025

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Employee Rating

Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Courtney Wilson, Zac Willis, Ashley Meeks, Theo Todd

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Jun 13, 2025

Serra Nissan responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

May 27, 2025

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Employee Rating

The customer service is not on par. The nicest person we dealt with was the lady who followed up after service was not performed due to not being able to duplicate the issue. I would no More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ziggy, Dylan, lady out in service bay.

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May 29, 2025

Serra Nissan responded

We are very sorry to hear about your recent experience with our service center. We would like to understand more about your experience and how we can improve, and we encourage you to give us a call at 205-856-2544 so we can work towards a resolution.

May 06, 2025

Dealership Rating
Employee Rating

Billy really helped me to find a nice, affordable, dependable car. I recommend his services More

by snaustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Baker

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May 06, 2025

Serra Nissan responded

Thank you so much for a great review highlighting one of our dedicated sales professionals! We congratulate you on your new car, and want to thank you for trusting our team with your vehicle needs. We hope that you will continue to choose Serra Nissan for any future vehicle needs as well!

April 30, 2025

Dealership Rating
Employee Rating

Mr. Billy Baker & Mr. Vincent were so attentive to my wants & needs. ♥ Very nice Staff. Mr. V. Wanted to make sure I had what I wanted. Billy had been my Salesman in the past, so I knew I wanted him More

by no20
Recommend Dealer
Yes

Other Employees Tagged: Billy Baker, Vince Lavender

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May 01, 2025

Serra Nissan responded

Thank you so much for your glowing review! We are honored to have been able to serve you, and we sincerely thank you for choosing our team for your vehicle purchase. Welcome to the Serra family - we look forward to serving you in the future as well!

April 25, 2025

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Employee Rating

I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Theo Todd

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

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